Shaffer Ford

Jim B

Shaffer Ford's service went above and beyond for me last week.  I was traveling through MD and my truck broke down Sunday night and had it towed to Shaffer Ford that night.  I went there first thing Monday morning and they were able to let me know what was wrong, had the part overnighted and me back on the road the next day, that I only lost a day of my vacation.  Their service team was very understanding and helpful, as they fit me into their busy schedule.  Thank you very much!

Tammy Bittinger

Nick Whittington and I just purchased a 2020 Jeep Compass from Jonathan Leyh. If you want a dealership that cares more about the customer than the sale this is the place to go. We had a wonderful experience.

Mike Menges

The staff is courteous. The facilities are clean. They typically have my vehicle done by the time they could say or before.

Sunhe Price

I moved back to Cumberland last January 2022 & have visited this Ford location several times. I wasn’t familiar w/all of the extra warranties & services available to me until the AMAZING Jennifer Wilson explained them to me, thoroughly too! She has saved me TONS of expenses & I would like to thank her for her impeccable customer service, as well as giving my Frenchie extra cuddles & attention. Jennifer’s knowledge of Ford’s opportunities available to customers is too notch! She won’t accept a gift from me, so I hope my review will gain attention from Ford so they can give her the recognition she deserves. Thank you Ford & Jennifer Wilson! I appreciate all you do for me!

Shaffer Ford

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