Sheehy Infiniti Of Annapolis

Teresa Lampkin

Received overall great customer service upon arrival to completion of services.  Phil explained what my car needed and made arrangements for me to get a loaner considering I was getting maintenance service package and break work that  required extensive time to be worked on.  He also found me some eligible service coupons saving me a few dollars.  Phil's customer service is always exceptional.  The other service assistants were also very pleasant and professional.  Such as the staff receiving and returning my car and the loaner car manager.

Megan Johnson Bryley

After purchasing a used Infiniti at another dealership and having a less-than-satisfying experience, Tracy at Sheehy was absolutely outstanding in ensuring that my vehicle received the proper maintenance that it needed while striving to ensure that I wasn’t taken advantage of as a customer by the other dealership. She went above and beyond to ensure that I understood the process and that I received the best treatment for myself and my vehicle, which is now in perfect condition. The service team and cashier’s office are impeccably operated, getting you in and out quickly and efficiently while knowledgeably answering all of your questions and addressing any concerns. I could not have been happier with my experience here!

Barbara Piatt

On 8 April 2024 I had a service appointment at Sheehy Infinity of Annapolis for my 2017 QX50.  The facility is always spotless and the waiting area is pleasant. For several years Tracy Suter has been my go-to service advisor.  Once again she went above and beyond even though this was only an oil change.  Tracy is a true professional, personable, and extremely knowledgeable of the business and especially my vehicle.  As in the past she responded to all of my questions to my satisfaction.  I always look forward to working with Tracy as I know she will look out for me. Thank you, Tracy!

Sharlene Byrd

I had a very good experience.  Phil was patient and very professional.  No pressure at all and he listened.. Probably one of the best and least painless car shopping experiences I've ever had. Thanks again for everything!

Kimm721

I always receive exceptional customer service when I visit Sheehy Infiniti of Annapolis. My service advisor Phil Lark is A1.  He listens and is able to communicate my concerns and needs. My experience is always a pleasure. From making my service appointments, communicating with my advisors, the recommendations from the service technicians and check out. I highly recommend.

Sheehy Infiniti Of Annapolis

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