Smail Ford

Jessica Raithel

We recently bought a new-to-us vehicle from Smail Ford.  The experience was fabulous and super easy.  John (among others) in sales and Barry in finance did great work to get us in this car.  We weren't planning to purchase a vehicle, but were kind of stuck when mine had a check engine light and needed more work.  John and Barry made the process super easy, and we highly recommend them!

Bob Horgos, Jr.

I was extremely happy with my experience at Smail Ford. I arrived with no appointment but they had room for me. The service was excellent and the car wash was great!! I plan on going there again!! Thanks!

David Shirley

Smail actually listened to the customer and provided quality workmanship in a timely manner, unlike another Ford dealership that we were using for the past year. They addressed all of the other dealership's mistakes and made everything right in a timely and effective manner.

Gregory Segina

My vehicle (2021 F-150) which was ordered and purchased from another dealer, has had an ongoing intermittent electrical problem (Reverse Brake Assist Not Available) since the day I picked it up June 1, 2021.  After several visits to remedy this tough intermittent problem, I reached out to the Service Manager (Jordon) and the Service Advisor (Tom) to pursue this issue further.

They came up an action plan to resolve the issue.  What they found was the wiring harness for rear bumper sensors had a loose connection causing the intermittent "Reverse Brake Assist Not Available" code. They replaced that harness and the rear bumper sensors and the issue has been resolved.
NOTE: In my opinion, this happened at the factory when my truck was built.

I chose Smail Ford to be my service/parts dealer as they are the closest to me and they took care of my service needs with my previous vehicle 2011 F-150.  The entire staff are friendly and easy to work with.  I will continue to use them and would "Highly Recommend" them to anyone!!

Smail Ford

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