Smith Motors Llc

Erich Tackett

I didn't buy a car yet but the employee are very courteous and helpful.  I feel like they would really work with you on down payments, payments etc. I know they tried everything in the world to get me into the  car I wanted. Was very pleased and recommend them.

Lora King

With their stellar reputation, I didn't check out the vehicle as much as I should. Yes, it runs fine, and I trust it to hold up for a few years. But I would have asked for a lower price had I known.

They only cleaned the parts of the interior you can see at first glance. Dead bugs in the console storage, no big. Candy, wrapper, & soda stuck to the fold down cupholder, ew. Some sort of liquid under the fold-up seats? I thought it was stained, but they just hadn't even tried to clean it. :-\

The front passenger window doesn't work. It rolls down fine, but gets off track when rolling up.

The worst though is that because they only had a valet key, every time you unlock it & open any door, the car alarm sounds until you put the key in the ignition! I'm sure my neighbors loved that when I had to grab something out of the car at 10pm last night!! This one Smith Motors *had* to know about, and it feels deceptive that they didn't tell me.

Their cars are "as is", no guarantee with the sale. They offer a 5 yr/100K mile warranty for $1500-$1600, but that only covers the engine, drive train, & basic stuff that makes the car go. It wouldn't have covered the issues I found when I got the car home anyway.

Also, they make you sign an arbitration agreement as part of the sales contract. No "taking them to court" later. Just arbitration. But the staff was professional & nice to work with. I would think anything truly amiss would get worked out fine in arbitration. I saw it as a defense against someone getting vindictive or spiteful and demanding money from them to heal their emotions.

Like I said initially, I've never bought a "beater" before and wasn't as diligent as I should have been in checking it out. I'm sure the car will run fine for a few years, and that's all I expected. The niceties would have been, well, nice, but it was still a good price for the vehicle.

Isaac Love

Best car buying experience I’ve had! Our salesman, Ray, was honest and straightforward and took great care of us. It’s a family business through and through. Class act. Thanks for treating us right.

Jorge Clements

The Smith's are hands down the best car guys in the business. I wouldn't buy from anyone else. Scott and his team are amazing people and want to do everything they can to help you out!

Smith Motors Llc

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