Southern States Automotive

Luis Castillo

A Dynamic Duo - Carlos and the Manager Make Car-Buying Magic at Southern States Hyundai of Raleigh!

My recent experience at Southern States Hyundai of Raleigh has left me absolutely thrilled, thanks to the exceptional service and fantastic deal I received. This review is a heartfelt appreciation for the dynamic duo of Carlos and the manager, who made my car-buying journey not just smooth but downright enjoyable.

Carlos, with his wealth of knowledge and friendly demeanor, played a pivotal role in ensuring my experience exceeded expectations. His professionalism and dedication to customer satisfaction were evident from the moment I stepped into the dealership. Carlos patiently addressed all my queries, providing valuable insights and guidance that made me feel confident in my choices. His commitment to delivering top-notch service is commendable and truly sets a high standard in the industry.

Equally deserving of praise is the manager, whose leadership undoubtedly creates the positive and customer-centric atmosphere at Southern States Hyundai of Raleigh. The manager's influence was apparent in every aspect of my experience, from the welcoming ambiance of the dealership to the seamless coordination of the entire team. It's clear that their commitment to customer satisfaction is not just a slogan but a guiding principle that permeates the entire dealership.

Now, let's talk about the deal. Mark, another standout member of the team, worked alongside Carlos and the manager to craft a deal that not only met but exceeded my expectations. Mark's attention to detail and friendly approach made the financial aspects of the transaction a breeze. His dedication to securing the best possible deal showcased the dealership's commitment to ensuring customers drive away not only with a quality vehicle but also with the satisfaction of knowing they got a fantastic deal.

In summary, if you're in the market for a new or used vehicle and want an experience that goes beyond the ordinary, Southern States Hyundai of Raleigh is the place to be. Carlos, the manager, Mark, and the entire team have created a winning formula for customer satisfaction. My heartfelt thanks to everyone involved for making my car-buying adventure truly exceptional!

Ebonyse Fauntleroy

Ricky was absolutely amazing.   He was consistent with updating me on incoming inventory and was able to get me the exact vehicle I wanted quicker than any other dealership I'd visited.  He was very personable and very honest (I'd already done my research so I was able to put him to the test).  Tony, the finance manager was great as well.  I told him where I wanted to be and he worked with me.  Although I experienced a bit of an inconvenience with the Parts Dept, Tony and Ricky both made it right on their behalf.

Barry Goldberg

Our experience couldn’t have been better. Our salesperson, Ricky, and the manager, Anthony, were an absolute pleasure to work with. I have never had as smooth a car purchase as I did with them. I would recommend the dealership and Ricky and Anthony to anyone looking for a new vehicle.

Darryle Banks

I recently had a highly satisfactory service experience at Southern States Hyundai of Raleigh and I would like to commend the professionalism of Mr. Chris Council. He displayed clear communication and made sure my requirements were fully addressed, imparting a sense of confidence in the service technician working on my vehicle. I encountered no communication issues throughout the entire process. I strongly endorse him he is an excellent service advisor and recommend this dealership's service department for all current and future service needs.

Southern States Automotive

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