Star Auto Mall 78

Narissa Clements

Emmet and Sergey were extremely helpful during the sales and paperwork process. If there was an issue they fixed it fast. They were very upfront about the fees and pricing. We bought the car very smoothly for my first vehicle with my boyfriend :) if I ever need another car I'll definitely return! Went to work straight after the dealership!

Paula Somma

Today I was helped by Ray and he was the best! He got me into the perfect car to fit my needs and with a reasonable payment. I am thrilled with my car and my experience. I will be recommending my family and friends to get their next car here!

Melany Gil

For being a first time buyer at a dealership, I have to say it was one of the greatest experiences I have had. I was able to leave with a car and satisfied as well. Raymond was really patient, kind, and helpful. He was able to walk me through everything and find a car that was right for me. I will definitely be coming back and recommending him to friends and family members. I was definitely stressed and nervous about going in and getting car and not knowing much about it, but he really knew what to do and walked me through everything, and took his time in giving me some options and see what was right for me. Thank you Raymond!!

Mark Kostelny

Ashrubal Pichardo (our sales rep) and Star Auto Mall. Deserve the 5 Stars I gave them. Living in the Lehigh Valley for 34 years and raising a family. I have bought from 4 well know (based on how much they advertise) large dealerships and 2 - 3 smaller used car dealerships as well as a well known rental car company used vehicle purchased. Ashrubal was on point from our first contact. He was friendly, helpful and transparent. A refreshing trait for any salesperson in any field. But hard to find at car dealerships. He did not try to "Sell us" and he did NOT over promise and under deliver. I would say we arrived at Star Auto Mall around 1:30 PM. Test drive 2 vehicles we were interested in and by 5:15 PM I left the dealership with a beautiful 2020 Subaru Ascent. No hassles, no I have to speak with my manager and no up selling all kinds of unneeded after sales. I also must thank Ted (the General Manager who knows his stuff and was equally as awesome as his sales rep Ashrubal.) It would be remiss if I didn't thank Paul (business manager and his associate Bobbie.) They were professional, very knowledgeable and transparent too. There is a woman there who does everything. I believe Eleanor,  who is the glue for the whole dealership but took the time to offer my wife an I some food and drink. Because she overheard I had not eaten before leaving our home. She is a shining star. Would I recommend Star Auto Mall and Ashrubal. ABSOLUTELY! In fact I already have. The Subaru Ascent does most of the talking for me. People love the SUV and my honest appraisal of Ashrubal and Star Auto Mall. One last thought. I don't usually go on social media to share my experience or review. But these folks, especially Ashrubal went above and beyond to assist me in my purchase. I have had the SUV 2 weeks and my excitement to drive it has not waned.

Star Auto Mall 78

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