Sterling Mccall Hyundai

jessica c

I always dread dealing with dealership services but this has to be the very best service I have ever received!  Setting the appointment with Johnny Maldonado was very easy.  He was ready to greet me the moment I arrived and made everything simple and effortless.  The new building is beautiful and made for a comfortable experience.  Johnny was informative, pleasant and addressed me by name, treated me like family.  I am so happy to be part of The HYUNDAI experience.

Nick R

Originally, I was not pleased with my experience here but have since changed opinions about this place after management made it right.  I arrived for an oil change, the service department was slow to check in with you, the oil used was conventional and not a synthetic blend, and even though a multi point inspection was included, I never received one.  I have been to other Hyundai service centers, and they have always been a great experience, so my expectations for this place were high. Since then, I had reached out to the service director Mark who offered to order the preferred oil I normally use and redo the service which i was satisfied with.  Jesse who was my service advisor the second time around was also very helpful and understanding to my needs.  Overall, if choosing this dealership for service, be specific about what you want and if there are issues, make sure to reach out to management about those issues.  Overall, I was pleased with the resolution I received, and I will consider this place for my future vehicle needs.

Sterling Mccall Hyundai

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