Subaru Concord

Jo Covington Nencetti

We had a great car buying experience here. Todd, our salesperson was very through in explaining the car and paperwork. We would recommend this place if you are looking for a Subaru. I also love their commitment to sustainability and community ????

sam s

Everyone at Subaru Concord was great. From walking in being greeted right away with smiles. We were helped by Paulie Mcnaught who was phenomenal. I can not say enough great things about Paulie. From start to finish this was the best experience we have ever had at a car dealership. We appreciate him working with us and going over all details thoroughly. Paulie was knowledgeable and kind. I really can’t believe how easy Paulie and his colleagues made the car buying process. Also thank you to Dasha who made signing paperwork a breeze! We appreciate you all!! We love our new 2023 WRX - Sam and Brian

michael tyler

Best car buying experience I have ever had! I had been researching Subaru's and reached out through the website to get a quote late one evening. Earl promptly got back to me the next morning with a quote and was prepared to answer any questions I had. No pressure at all. After exchanging emails and a phone call to work out a few details, he let me know that I would be working with Paulie in sales. Paulie called me a few minutes later to introduce himself and find a time that worked for us to come in and purchase the car. We pulled in the next morning at 10am and Paulie was waiting outside for us. Great experience with him all the way through! Lastly, we met with Kevin in Finance and this is an area that sets this dealership apart. I have purchased four new cars in my life and this was by far the best experience with any finance department. No games, no odd numbers out of left field, and no pressure. He covered everything with clarity and efficiency. I don't care if you're in the market for a Subaru or not, if you are buying a car, go to Subaru Concord!

Mary Ellen Bradley

TL;DR - Stefanie Perez and John Grady are awesome!

I drove from Knoxville, TN to Subaru Concord to test drive (with the intent to purchase) a used 2024 Subaru Forester Sport. I made a reservation on Tuesday 3/19 for a test drive on Saturday, 3/23. This make/model/trim has been a hot car as of late, so I was hoping against hope that it would still be there on Saturday.

I started the four hour drive on Saturday and confirmed with the dealership that the car was still there.  30 minutes before I arrived, the car I was coming to test drive went out on a test drive with someone else. I believe that person also ended up purchasing that car.

I was extremely unhappy, especially after driving 4 hours to get there. The dealership ended up making a deal for me on a new 2024 Subaru. I know that they didn't have to do that and I greatly appreciate them going above and beyond.

With all that said, if you are looking for a Subaru, reach out to Stefanie Perez and John Grady. They are awesome and offer next level customer service!

Rich

I had an exceptional experience at Concord Subaru, and it was largely thanks to Michael Tranumn! His expertise and customer service were outstanding. Michael went above and beyond to ensure I had all the information I needed, making the entire process smooth and enjoyable. I highly recommend Concord Subaru, and specifically, Michael Tranumn for an exceptional car-buying experience.

Subaru Concord

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