Subaru Of Muskegon

Rick Wilson

I have not yet bought a vehicle. I have been dealing with Morgan. She has been great to work with. Doesn't push to buy what you don't want. Had me at a great deal. Just couldn't obligate myself to another payment at this time. When it's a better time I will be going to see Morgan.

Teresa Richards

I can't say enough about my experience with Morgan Egner. She was extremely knowledgeable and ready to answer any question I had regarding the 2025 Foresters. She worked with me tirelessly to make sure I bought the exact Forester I wanted. She even worked around my schedule for the vehicle pickup. This is the second Subaru Forester I have purchased from My Subaru of Muskegon and I couldn't be happier!

Kenzie Bracey

I get my oil changed here regularly. They have a nice area to watch TV, they have comfy chairs, a popcorn machine and a pop machine there. I typically takes 1 hour.

Marsha Reith

Bought a brand new 2024 Subaru Crosstrek. I love it. The car is great. My mom liked it so much that I brought her to MySubaru and she bought a Subaru Crosstrek a month later.  Who can pass up on free oil changes for life!  Here is my problem though.  I was promised a referral bonus for my mother and after three months of trying to get it, I am giving up. My mom and I also came in for a training thing for our cars and we were promised gift cards each for gas. We could’ve gone to the Grand Rapids location to buy our cars, but chose My Subaru because I was impressed when I bought my car.   After three months I have also given up I’m getting gas cards for either of us. As impressed as I was when I went to get my car, I am not impressed with any follow up at all. It’s like as soon as they sold the cars we didn’t exist anymore. I gave the dealership three months to get this straight before I wrote a review.

This is an update to my review. Like I said staff is very friendly, but they need to work up on their follow through.  After four months I finally got my referral check and gas cards. John, head of sales, finally called me and straightened things out. Makes me feel a little happier that someone took care of this.  Excited for the new building and hopefully the new staff changes.  You can’t go wrong with a Subaru!  Great longevity and extremely good gas mileage. Will definitely be back.  Thank you!

Subaru Of Muskegon

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