Subaru Of San Bernardino

Drucilla L

It was an overall great experience. Eric Morales was my salesman. He was very well informed about all of the vehicles that I had inquired about, he helped me to narrow down my choices and ultimately led me to a car that I absolutely loved! I went in thinking I knew what I wanted but he showed me so many options and one piqued my interest. Even when I chose the car, he was well informed about all of the ins and outs of the car, the accessories, the warranties, etc. Eric was very likable and attentive and kept it very straightforward. I appreciated the cool calm collectedness of Eric, the knowledge, and the tailoring to my car needs. He was truly the best part about the experience. If I were to buy another car, 10/10 would request Eric again. Thank you so much for helping me!

Jaimi Holland

Mark was incredible start to finish. They were so accommodating and friendly and efficient. Jeff in finance was equally great and John assisted along the way as well. My experience was top notch beginning to end. The follow up was friendly and professional. I will recommend Mark and his team to anyone who will listen!

Angel and Melisa (4EverHoneymooning)

Had been looking for a white Forester with the Wilderness package and had stopped into several dealerships. Some didn't even make contact with me, but I had a decent engagement with another dealer and was ready to pull the trigger. I thought I would pop into San Bernardino and see what they  had. As I walked on the lot I was greeted by a young man named Andrew who offered to help, but not in a pushy way. He was professional, had a pretty strong knowledge of the products, and just a nice guy to have a conversation with. He was very courteous and patient as I examined the vehicle in detail. Originally, I was going to just check out the vehicle and leave (returning to the previous dealer), but after the positive experience I thought I would give them a shot. I was introduced to Jose, one of the managers. I told them the price I was looking for and while their best price was a little bit higher than I was looking at, the experience was enough that I considered giving San Bernardino a chance.

I left, but returned a few hours later with my wife. We drove the car one more time to make sure it was exactly what we wanted and then decided to go for it. The exceptional customer service continued as we were introduced to Joshua who joined Andrew and Jose in helping us wrap up the deal. We went through all the registration, car walk through, and other details before being turned over to finance. We were turned over to Jesse in finance and continued providing amazing service.

While we were originally going to go with another dealer, Andrew's initial service followed by a great team changed our mind. We got a great deal, a great car, and first class customer service. Not only would we return we also will recommend Subaru of San Bernardino to anyone looking for a Subaru.

Linda Luna

This is the second Subaru I have purchased from San Bernardino. I live in LA and have been to other Subaru dealerships and I must say the customer service at SB is top notch. Austin G. and John S. were extremely helpful and knowledgeable. They gave me options and made sure I was happy with my purchase. Austin took the time to show me multiple vehicles and was able to explain the differences between the different trims in a way that was easy for me to understand.

I came in wanting to trade in my Legacy for the Outback through Subaru's trade in program. Both Austin and John made the transition so seamless. Oh did I mention I took my one year old daughter and they definitely went above and beyond to make sure we were comfortable and the process moved fast! It is a family friendly environment, I am super thankful for all the patience and diligent work at Subaru in SB.

It is truly worth the drive to come out here when purchasing a vehicle. I would recommend Subaru of San Bernardino to my friends and family without a doubt! Thanks again Austin and John!!

christine lopez

Kim in sales was very helpful and did not pressure me into anything. Jeffrey in finance went out of his way to help me. Both of them were very knowledgeable and truly showed they cared.

Subaru Of San Bernardino

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