Sun City Auto

Lillian Strawder

How does one get a car without a job or a job without a car? I was left in dire financial shape after the death of my partner. I had little left, neither less to replace the vehicle I lost with my best friend. I showed up to their office in tears, fearing I wouldn’t find a way out of the hole I felt dropped in. I’d bought a car from sun city years ago and my experience was poor (partly from my own actions or lack thereof), but I needed help and didn’t know own anywhere else to go with no credit and so little to give. My experience now has been completely different and deserves recognition. The changes they’ve made in staff and practice have changed my whole experience as a customer, that I’m now proud to be.

The owner, knowing I had little more than a totaled car to put down (but a job if I could drive to it), worked with me as much as he could have even given my poor history. We established a payment plan that was realistic for me that I stuck to. The car I purchased needed a lot of work, which was to be expected at such a low price and was fully disclosed to me prior to purchase. It wasn’t in the best shape when I bought it but got me to and from work immediately so I could make a living and put my loss behind me.

The mechanics did everything they could to make my car reliable and comfortable. They promptly made all the repairs we agreed on, working me into their already busy schedule. The trade ins’ they accepted kept them busy getting more cars into good shape for people like me, but they made time. Anything I needed fixed beyond our agreement was offered at a fair rate I could afford. Their attitudes were beyond compare to big dealerships. They know me by name and show genuine care about my safety and comfort. It needed so much work that it wouldn’t have been worth fixing unless someone genuinely wanted to drive it; a red 2003 Ford Mustang in a front end collision, traded in on someone else’s bad day. With my interest they worked hard to make someone else’s nightmare run like a dream for me.

The office staff is compassionate and friendly, checking in to insure repairs were adequate and my needs were met in full. The only issues I’ve ever had with my car were from prior damage (that I was aware of) but fixed properly during the appointment we set and once on an emergency basis when something unexpected occurred. Even so, they did what they could as fast as they could to get me back on the road. They made sure my payment schedule was realistic for me, I understood my agreement and answered any questions I had along the way.

They do everything they can to get people in cars! We need this in our community so people in poverty/crisis can help themselves out of it. On my worst day I felt defeated, that no one would accept what I had and allow me the resource I needed to thrive. They gave me some faith and some hope, allowing me an opportunity if I could be honest and accountable. The only negative comments I’ve seen or heard are from people not making their payments and not communicating with the staff.. they've been willing to work with me if my check were a day late or lost a day of work from illness. Just do what you say you will and so will they.

They got me in a car I love, I can afford and meets my needs. They have become a dealership I look forward to working with. They treat me like a person, not an account number. I no longer dread making my car payments. I go in person just to say hello and thank you, as the way they’ve treated me has changed what I can do for myself. I’m really impressed with their progress as a business and the impact they make in our community (and my home) economically. If your looking for a way to help yourself get a reliable vehicle with poor credit history but can be accountable with your payments to build some, this is the only place.

Thanks guys, sincerely. We need you in our community and am so glad that your here for people like me, the imperfect/human kind. Sometimes we just need a hand up. You were mine. Please share this with your staff. It’s an honest review.

Lilly Lou

As a past customer I was strongly disappointed but now would encourage anyone to give them a second chance. I recently purchased a used car from this agency and have been quite impressed with their degree of change. The service is fantastic, the cars are reasonably priced, and any problems with my new Sentra that have occurred have been taken care of promptly (thought there wasn't much to be done). Amy and the other ladies in the office staff are efficient and polite. The mechanics have kept the interior of my car clean and the parts in good shape. This business has become more honest and reasonable in sales practices. They have earned a rough reputation I am aware but have shown great positive efforts to turn this around. After I own my car, I will be looking into buying a truck with this same company. Thank you Sun City!

SmartAI System

My family has bought multiple vehicles from sun city auto sales throughout the last 13 years. We test drive the vehicles first and care more about what it runs like then what it looks like, so  we haven t had many problems. All the problems we have had were easily fixed within a reasonable amount of time. We also never had problems with them about money but that s because we make our payments on time and didn t get repoed. Insurance was never a problem either as its the law to have it anyways so its better to just keep it, its for our benefit anyways and at one point it did help because we got hit and instead of paying thousands we paid 250 for our repairs. I would recommend sun city to any one who needs a vehicle. Their very flexible and will work with you the best they can.

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