Swickard Cadillac Of Thousand Oaks

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alyssa acedo

Luis made my car buying experience ridiculously easy. I called him in the morning and let him know I will be coming by in the evening to purchase a vehicle and he did all the extra work for me including researching my banks APR’s vs Lexus APR. I received my keys and all my paperwork in about 2 hours. Luis walked me around the vehicle, helped me set up my Lexus app and answered all my questions about my new car. I visited 3 different Lexus dealerships and Luis was my favorite sales advisor hands down. I love this guy! Ahaha give him a raise! Thank you for helping me secure my dream car and thank you for the outstanding customer service Luis! I truly appreciate everything

Joleen Murphy

Always a great experience at Mercedes with Daniel. Even though I live out of the area, I still come to Thousand Oaks because I know Daniel will take the extra time to provide me with exceptional customer service. I appreciate his attention to detail and expertise in resolving my automotive issues.

EKO FLOORING

It is with great pleasure that I write this review for the Lexus car dealership, specifically highlighting the exceptional service we received from Nick. This was our second time working with him, as he had previously assisted us in finding our first Lexus. Once again, Nick proved to be an invaluable asset in helping us locate the exact Lexus model we desired, making the entire process both efficient and gratifying.
From the moment we reconnected with Nick, he warmly greeted us with a genuine sense of familiarity, which immediately put us at ease. His deep understanding of our preferences and the Lexus lineup allowed him to quickly narrow down the options and present us with vehicles that matched our exact specifications. It was evident that he had taken the time to research and listen to our needs, as he effortlessly guided us towards the perfect Lexus.
One of the most remarkable aspects of our experience with Nick was his ability to make the entire process swift and hassle-free. Despite the intricacies involved in purchasing a vehicle, he streamlined the journey, leaving no room for unnecessary delays. His knowledge of the paperwork and documentation required was exemplary, enabling us to complete the necessary formalities smoothly and efficiently.

Thank you, Nick, for once again going above and beyond to ensure our complete satisfaction. Your expertise, personalized service, and genuine care are a testament to your commitment to customer excellence. We look forward to enjoying our new Lexus, knowing that we had the privilege of working with someone as remarkable as you.

Cml Led

Yoby was very attentive to the vehicle concerns I raised and got me detailed feedback. We were able to determine the appropriate action and the vehicle was ready at a timely manner. I appreciate his excellent customer service and attention to detail.

Mathew Chamakala

Working with Leo Ibanez was a great pleasure. He knows in and out of the Acura vehicles, I’ve never felt pressured to do or not do anything. He was being honest and genuine about his recommendations and suggestions when it comes to servicing our MDX. I am looking forward to continue to associate with Leo, also I feel comfortable sending my family members to Leo for service assistance as well. Leo is a true professional, and a gentleman who is very committed to his profession. Regards, Matt Chamakala

Swickard Cadillac Of Thousand Oaks

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