Ted Russell Ford Lincoln

Thunder Moon

I was recommended ted Russell. I have to say these guy's are ready to make a deal without the hassle of playing games. As long as you stick to your plan you will not get screwed. Easiest car buy experience I've ever had. I find them to be honest and trustworthy. It's breath of fresh air.

Michael Smith

Exceptional Service and Fair Dealings at Ted Russell Ford

My wife and I recently found ourselves in a challenging situation while on a road trip through Tennessee when our truck unexpectedly died. Thankfully, our experience at Ted Russell Ford turned this setback into a positive encounter.

From the moment we stepped into the dealership, we were met with professionalism and genuine concern for our situation. Unlike the typical car-buying experiences we've had in New York, there were no games or hidden agendas here. We were able to speak directly with decision-makers who worked diligently to find the best solution for us.

After browsing their selection, we decided on purchasing an F250. Not only did Ted Russell Ford offer us a fair deal on the new truck, but they also went above and beyond to facilitate the trade-in of our old vehicle. They handled every aspect seamlessly, from paying off the old loan to arranging towing services.

One aspect that truly stood out was their commitment to customer satisfaction. They took the time to thoroughly explain our options and even worked diligently to secure a better interest rate for us. This additional effort demonstrated their commitment to going the extra mile for their customers.

Overall, our experience at Ted Russell Ford was exceptional. Their dedication to fair dealings and customer service is commendable, and we wouldn't hesitate to recommend them to anyone in need of a reliable dealership. Thank you to the team at Ted Russell Ford for turning a challenging situation into a positive and memorable experience.

Jean Priddy

What an impressive turnaround for the Ford service department. My last two visits (including today’s visit) have been remarkably good. I really felt like a valued customer. Today, Mike was exceptionally knowledgeable on my particular issue and even saved me money. Thank you Ted Russell, for prioritizing me, your customer.

Dustin Kennon

I had the opportunity to work with Mike Velocci at Ted Russell Ford while I was getting repair work done on my F-150. Mike handled the details with my extended warranty company, and the experience was hassle-free. I would highly recommend working with him and the service team!

Ted Russell Ford Lincoln

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