The Chevrolet Exchange

Chris Stout (Dr Chris Stout)

I have always been a fan of cars (and bikes). I’ve had a number of notable ones and as such, I have had a variety of transaction experiences – dealers, private parties, online and in-person auctions, etc., but I have to say I have never had a better transactional experience that what I had at Chevy Exchange in Lake Bluff, IL.

First of all, Viviana Quinto was great in keeping in touch with rapid responses via email, calls, and text. As I live 200 miles away, so that gave me great peace of mind. She managed all the paperwork, negotiations, financing, and even a wheel swap. All done perfectly albeit long distance.

Once I arrived at the dealership, Danny Trujillo took over and was just amazing in his thorough orientation to the car’s functionality and options. His knowledge and expertise of all the ins-and-outs of the new C8 was so very helpful and appreciated. He also set me up with OnStar and the app. He was very patient with my myriad of questions and wanting to try out and set every imaginable feature the 2023 C8 had to offer. As it was spec’d as a Z51 2LT there was a lot to cover, and by the time I left, I felt very comfortable and confident that I knew how to properly use all the features.

I highly recommend both Danny Trujillo and Viviana Quinto, they were great to work with and I’d be happy to do so again in the future. Thanks!

Darryl Johnson

I had a great Salesman. Very Personable. Did express at the beginning of buying process that I did not want my credit shopped around, and was only interested in financing through GM Financial. I was ascertain that would only happen. I was concerned about lowering of my credit score. I was not told that there actually were two checks done, one by dealership and one by GM. Lowered score by 6 points. Also felt like I should have received more for my 2023 trade-in fully loaded Kia Forte GT. But over, feel i got a great deal on the vehicle purchased. I felt comfortable in the dealership.

Lou Loiben

Thrilled to have purchased a new car from this team! My salesperson Moody was fantastic to work with, and made me an offer on a new 2023 Trailblazer that I couldn’t refuse. The whole process couldn’t have been easier, and I drove away with my new ride an hour after visiting this dealership. It was a no pressure, no hassle experience…literally just Sign & Drive. To that I said, Done & Done. Thanks Moody, love my new car…and thank you to the guys in Service who just gave it a complimentary hand car wash (another Perk working with this dealership). Keep up the great customer service!!!

Matt Weiss

Everything was great at the dealership no issues it was seamless process. Great salesman. Skyler was awesome. One of the best salesman I’ve ever met. I would send people there. I would send my family there and I know he would take care of them. Finance was awesome very respectful no negative experience at this dealership. I would send anybody to that dealership and know they would take care of them.

The Chevrolet Exchange

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