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10205 Manchester Rd Kirkwood, MO

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.1

(630 reviews)

Most recent consumer reviews

5.0

from Stacy Kennedy, a month ago

5 star review and shout out to Brandy at Dean Team Kirkwood for making my car-buying experience so enjoyable. She really went above and beyond to ensure everything went smoothly. From the moment I walked in, Brandy was warm, attentive and patient, taking the time to address any questions I had. Her efficiency in finding the perfect car for me was impressive, and I was pleasantly surprised when she even assisted me in transferring my belongings from my old car. I didn’t expect that! Being in sales myself, I truly appreciate her dedication to customer satisfaction. Thank you, Brandy, for making what could have been a stressful experience so seamless and fun! :)

5.0

from Kelly Oliver, 3 months ago

This is the third car I have gotten from Dean Team Kirkwood (my husband and I both got a vehicle there in 2020, and then I traded my car in for the Atlas to get a roomier vehicle earlier this month), and we’ve been very happy every time! Brandy is so lovely, and was very honest and helpful through the whole purchase. Never felt pressured to purchase a car, which was very important to me. The sales staff and gentleman at the service desk are always so helpful and kind. I took my previous car in one day to get checked out for being extremely bumpy at high speeds. They took a quick look and solved the problem right then and there without me even having to keep it there for any amount of time! I have been so happy with my VW and Dean Team, that I’ll continue to support their business and recommend it to others.

5.0

from Xavier Paul, 3 months ago

Bought my first car from a dealership with these guys. They made the financing rates easy to understand and worked with me to get a lower monthly payment. The car I was interested in came with a couple missing headrests and they went out of their way to order me some new ones and was able to pick them up a couple weeks later. Overall a good buying experience with friendly staff.

5.0

from Quinten Carroll, 4 months ago

I had an absolute excellent experience with Nick as my salesman today! He was very genuine, kind and quick to move to get me just the deal I was looking for. He answered all of my questions and made the car buying process seamless and pleasurable. I can’t thank Nick enough for putting me in an awesome car with an awesome deal, exactly when it was needed. Big thanks to Grant in finance as well who also contributed to a seamless and speedy process. Thanks Dean Team of Kirkland for putting me in my new ride that I love already!!

5.0

from Ashley Sheehan, a month ago

First vehicle we have purchased thru Dean Team Volkswagen and our salesperson Derek M made the experience painless! Excellent service from Derek today and even on his day off he answered questions. Everyone we had the pleasure of working with this today for each process was extremely friendly and helpful. Highly recommend purchasing your next vehicle with this team!!