The Livermore Automall

Deep Kakkar

John Pike

Yama from Livermore Honda was very helpful and courteous. We went to Livermore Honda look for a Lexus but my wife wanted a moonroof unfortunately that vehicle didn't have one. Yama told us that the entire auto mall owned by their group and he walked us to other dealerships he showed us other vehicles. from now on I would differently come here if I needed a vehicle. Large selection of vehicles and helpful employees. Thanks

om bachu

Had my eTron purchased here ,  so this is my 2nd service but nobody guides where to stand for service, Nobody greets, service reps while helping others intentionally ignore or avoid to eye contact you, no receptionist..., once I got my turn start talking to service reps things feels bit better..

You have to ask for the ride, in-spite of clearly asked for windshield replacement, other repairs while booking appointment many weeks in advance so they know it's a multi day job yet for a loaner i begged still didn't get one...

A rental car can be on our own but that still needed someone to pick-up drop-off to rental place, and also audi service locations all that double logistics there.., super inconvenience! IMHO for a brand new luxury car we invest in the expectation of a reasonable support, maintenance services.

>>Today I received a response from service manager and willing to correct it next time., changed 2 to 4 stars just by assurance of improvisations and kind enough to listening to the feedback

The Livermore Automall

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