University Volkswagen Mazda

Crystal Cevering

I wanted to take a moment to share my recent experience purchasing a Volkswagen Atlas Cross Sport from your dealership in Albuquerque, NM. From the moment I walked onto the lot on a Saturday, I was impressed by the professionalism and courtesy of your staff and the salesperson who assisted me.

Prior to visiting the dealership, I had browsed your online inventory and had a good idea of which cars I was interested in. The sales person was incredibly helpful and accommodating, allowing me the time and space to explore the vehicles at my own pace. His knowledge of the different models, including the Atlas Cross Sport I ultimately chose, was evident, and he was able to answer all of my questions thoroughly.

The test driving process was smooth and informative, and when it came time to discuss pricing and financing options, the dealership made sure the process was stress-free and streamlined. The sales person patiently walked me through every aspect of the car, explaining features and functionalities in detail. What truly stood out was the sales persons commitment to ensuring I felt confident and informed in my decision. He even took the time to check back with me later to see if any additional questions had arisen, showcasing a level of customer service that goes above and beyond.

One aspect of the experience that I particularly appreciated was the flexibility offered regarding the paperwork. Instead of feeling rushed to complete everything in one sitting, I was able to leave the dealership and return once all the paperwork was ready. This allowed me to take my time and ensure that I understood all the terms and conditions.

In the end, I opted to use Volkswagen as my credit lender, taking advantage of the competitive 4.9% interest rate offered. I am thrilled with my new Volkswagen Atlas Cross Sport and grateful for the positive experience I had at Volkswagen University in Albuquerque.

Thank you to Walter and the entire team for their professionalism, helpfulness, and dedication to customer satisfaction. I will not hesitate to recommend your dealership to friends and family in the future.

Richard Bonnem

I just bought a Mazda CX 5.  I can’t express how happy and satisfied I am dealing with University VW Mazda. They truly destroy the old myth regarding dealing with car buying experience. There never was pressure and they took their time to explain details. I so highly recommend to deal with Walter Hubbard in sales and especially Sales Manager Stacy White. Thanks for such a pleasurable car buying experience.

Richard L Bonnem

University Volkswagen Mazda

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