Us Auto Star Llc

COSMO AUTO

These guys are very honest people and their prices are fair as well. If you need any of their services I highly recommend them for whatever you may need.

Kevin Kolteryahn

Bought a car from them earlier this week. They are not your typical car dealership. It’s a small family operated business and they don’t have “salesmen” to try and convince you or annoy you.  You either like the car or don’t ha.  I decided I wanted the car, and the negotiations lasted all but about 30 mins. Short and to the point.

The only area where I think they need to reevaluate is their non refundable deposit policy and to be more upfront about it I understand that they have to cover themselves so people aren’t screwing them over, but their policy is that whatever you have decided your down payment is going to be, they try to collect up front to hold the car. If for whatever reason you don’t get the car, they keep the entire thing. Example:

We decided to pay $4500 down and were to pick the car up the next day. Had we not asked, it didn’t seem that they would tell us that it wasn’t refundable at a. If we didn’t come the next day (due to getting financing denied), they would keep the entire thing! However the $4500 was our choice. Not theirs. Had we chose to just pay 1k down, then that would be the only amount non refundable.  After questioning it, they did say that they can also just to 1k/day to hold it.  Seems kinda steep to me still, but I wish they would have been more open instead of just letting us sign away 4500. Or institute their 1k per day policy with down payments larger than 1k. So if I pay 5k down, and after two days I end up not getting the car, they keep 2k and 3k is refundable. I think this would be a better strategy as the opposite does give the appearance of fishyness.

That being said, overall it was a great car buying experience, one of the best and shortest I’ve ever had, and knowing what I know now, I would still come back and by a car from them.  I do recommend it.

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