Valley Motor City

Nico Chavez

I live in Arizona and was in the market for a used truck, specifically a Ram 1500 Bighorn. I was going to purchase out of state due to used trucks being like $7000 more here in Arizona for some outrageous reason. Anyways, I scoured car-gurus for months looking for the best deal and finally came across an option with Valley Motor City. My point of contact was a sales rep by the name of Gary and right off the bat our conversation was extremely pleasant. He wasn’t pushy whatsoever and was just straight up about everything and the condition the truck was in. Sent me plenty of pictures and videos and answered all my questions. This was my first time ever buying a car out of state and he told me they do it all the time and I had nothing to worry about. Sure enough he was a man of his word. No added dealer mark-ups for nonsense nobody wants anyways was a huge plus. I was expecting the out of state process to have some issues here and there but I honestly have zero complaints. Shout out to Gary for being an awesome sales rep for Valley Motor City. Pictures provided after getting the truck because she’s a beauty! Thanks Gary you are the man!

Tristan

Traded a 2017 Ford Fusion and Bought a 2020 Ford Explorer ST

Great experience. My salesman was/is Gary. I had been looking for a Ford Explorer ST. They so happened to have one at my preferred price and miles. Gary told me on the phone the car had a few small things needed fixing, Gary’s honesty got me down there. He went through all the CARFAX and reports ( I already checked ALL this before I even called but I wanted to see his process) . They matched carvana to almost completely wipe out my negative equity. Car needed servicing and I needed and other week to take it home so it worked out. During maintenance they replaced the interior broken part, they discovered and informed me they replaced the brakes and other mechanical components.

Sale was easy. Less than an hour. I was having a panic attack because I hate dealerships but Gary kept up conversation which helped. I almost had an anxiety attack the first time there and had to step out and they were patient. Sales manager was very nice, smiles and had jokes. He showed me how to set up apple carplay and of course we had to sit in the car and absorb those 16 B&O speakers. The finance guy DID offer their extended warranty at a discount. I still have almost 2 more years factory warranty so I declined and he respectfully moved on. He offered to fill out my check but I am Gen Z so I needed to practice handwriting, my brain was fried though so he helped me like a teacher LOLOL.

Gary did let me do the test drive on my own, I had full intention of buying so that was helpful to see what the car could do without scaring a passenger.

Overall 100% great experience from all of them. If you hate dealers and get anxiety, i recommend them.

Marcus Harris

Needed a truck and had the pleasure of working with Andrew Weingart. If you are in search of a new or used vehicle, he is the ideal individual to seek Andrew presented me with several options, delivering detailed information in a thorough manner. In instances where uncertainty arose, he promptly consulted with colleagues or conducted research for clarification. Andrew exhibited exceptional patience, no pushy sales tactics, and consistently maintained transparency and honesty throughout our interactions. The process of working with him, including securing financing, was remarkably seamless and efficient. If you need a new or used vehicle rest assured that he will assist you in attaining the desired price point for your vehicle.

Bobby Snead

I worked with Dave McGraw on the purchase of my 2017 Grand Cherokee. He was nice, thorough and easy to talk to. He helped make my purchase simple and with no hassle. He was respectful of my time and followed up with me days after my purchase to ensure I was satisfied. I highly recommend choosing Valley Motor City and speaking with Dave on your next visit.

Isaac Mastel

Scott Foster was an an amazing salesman!

My wife and I have bought several Jeep Grand Cherokees over the years and have worked with a different dealer in the area. For some reason, this other dealer and sales department became very unresponsive when it came time to trade in my lease. I called them multiple times, but they never called me back. I decided to call two other dealerships, but they never called me back. Finally, my neighbor told me to call Scott Foster at Valley Motor City. Scott promptly returned my call, and I stopped in that afternoon to look at a new Ram 1500. Negotiations were quick and easy, and I felt as if they gave me a fair price for my trade and we did not have to deal with the back-and-forth haggling. I returned a few nights later to complete the financing paperwork and take delivery of my new truck. Ben in Finance was quick, efficient, and great to work with. Overall, we spent less than three hours in the dealership, and I walked away an extremely happy customer. I love my new Ram and would recommend Valley Motor City of Cuyahoga Falls to anyone looking for a new vehicle. Scott Foster stands out in the industry as someone who genuinely cares about his customers and will work on your behalf to get the job done as quickly and efficiently as possible.

Valley Motor City

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