Volkswagen Of Kirkland

Shannon Buck

From the moment we stepped into Volkswagen of Kirkland, our experience was nothing short of excellent. Kaitlyn Perez, our salesperson, stood out as a stellar example of professionalism and customer service. She was extremely helpful as my son and I decided to trade in his car for a new Volkswagen Tiguan.

Kaitlyn's approach was refreshing - there was absolutely no pressure, just genuine assistance and an evident passion for what she does. We were able to negotiate on the price, receiving top dollar for the trade-in. The entire financing process was quick, transparent, and fair, making our experience much smoother than expected.

The service was so exceptional that I found myself staying even after my son had happily driven off the lot with his new car. I decided to trade in my vehicle for the new electric ID.4. Once again, Kaitlyn excelled in securing a remarkable three-year lease deal for me and a generous trade-in value for my old car.

In conclusion, our experiences at Volkswagen of Kirkland were exemplary, largely due to Kaitlyn's dedication and the team's commitment to customer satisfaction. I wholeheartedly recommend this dealership and look forward to returning for future car needs.

Thomas Brusstar

I visited VW of Kirkland for routine service after a cross-country drive, including oil, tire rotation and some 5-year maintenance, plus a service recall item (I had never noticed a problem, but they replaced a part).  Patrick was friendly and efficient and I waited while they finished all the work first thing in the morning.  About 2 1/2 hours later I was done.  I will definitely return.

David Astemborski

Daniel and Patrick were very helpful from promptly helping my cracked windshield being replaced, providing shuttle ride home during the service, and assisting installation of a couple accessories to ensure proper fitment.  Great experience, great team.  :)

Patrick O'Brien

I was very happy with the service I received. Tristan in service was very helpful with his recommendations and very forward with the cost of repairs. Tristan in the sales department was rich with information about a very specific question I had about the GTI manual transmission. Having worked at dealerships in the past I was very impressed with both of them and would  highly recommend anyone reading this to seek their council.

Volkswagen Of Kirkland

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