Volkswagen Of Lake Charles

Rebecca Escalante

I normally don’t like car shopping AT ALL. But at Volkswagen, George and their whole team was absolutely amazing! I went in, told them what I was working with, what I needed, and George took the reins! He showed me every detail of the car I chose and all the features. He was absolutely amazing! He helped me get the best deal for my money and I couldn’t be happier! My whole car buying experience has been changed because of the VW team! Thank you so much again for such a great experience! I will definitely be back!

abigail chiasson

Great people! Very helpful, made the whole process easy and painfree! Had George Day as our Salesman and we couldn’t have asked for anyone better! Highly recommend him!

Charles Copeland

One of the best car purchasing experiences ever!

I live in Houston and had been looking for a white Golf R for quite some time. They had one in the exact spec I wanted and I was able to negotiate the price over text messages while at work. I know with other dealerships it is usually difficult to discuss final pricing without being in person.

Katlyn was my salesperson and was amazing and incredibly professional throughout the process. When I drove there the next morning she had the car ready for me and went out of her way to answer any questions I had. The whole process was super smooth and I was never pressured to purchasing anything I didn't need.

The only regret I have is that they are located so far from where I live. I wish I could find a dealer in Houston that is half as good as they are. I usually don't give such glowing reviews but they really went above and beyond my expectations. I would recommend them to anyone looking to purchase a Volkswagen.

Stacy Teer

The best service department team around! I had an appointment to drop my vehicle off and be brought to work. Due to a wreck in front of the dealership, I was now going to be late. I called to inform them of my situation and the need for speedy drop off and shuttle service. The staff was very accommodating and respectful to my schedule.  They had the driver waiting in the shuttle car and didn’t waste any time getting me to work. Then after all of that they delivered my car to me when it was done. Thank you Shanna and your team for going above and beyond!

Daylon Guidry

Absolutely the best service myself and my wife ever had. Everyone here made sure to help and talk us through the process of making a purchase and made sure we drove away in new vehicle that we could comfortably afford. They went above and beyond I would absolutely come again.

Volkswagen Of Lake Charles

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