Volkswagen Pittsfield

Jerry Randall

Salesman Matt M. was fantastic! I bought a car sight unseen from one state away and the process was seemless. The dealership is perfectly transparent and I felt comfortable throughout the entire process. When I went to get it, it was exactly as described.

Robert Thomas

My experience was amazing . Ethan & Dan are top notch salesman , anything I needed was met right away. I couldn’t of asked for better customer service.I would buy another car in the future. Highly recommended!!!!!!!!!!

Deb Chaulk

It's always easy to set up an appointment and get a loaner.  Ethan does a great job of communicating about the status and is always friendly.  I LOVED the new video appraisal for the work, seeing the actual rust on the parts that were going to be replaced.  That was slick!  And the ability to selectively accept or reject certain work - made it really seamless.

Kimberly S

Very positive buying experience with Ryan Hoar, he was very professional and helpful, made me feel comfortable with the process buying a car as woman by myself. In buying a used 2017 VW Alltrack that was not a certified pre-owned, I did encounter a noise that developed shortly after taking the car home, so I brought it back to the dealer to service and they fixed it all no cost, making it right and making feel like it was a solid purchase. I was also really impressed with the customer service from the service center with Ethan. He was very honest and transparent through the process and I appreciated being able to use a loaner while I waited for the parts/repair. Thank you very much!

Volkswagen Pittsfield

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