Volvo Cars Charleston

Jeff Honaker (RealJeffedUP)

I have been here on three different occasions since I recently got an older model Volvo s60. I had two recalls and another time trying to get information and quote some prices for some parts I thought I needed. The thing that has impressed me the most is the customer service that the service department has given toward me. Josh has been extremely friendly and helpful. The gentlemen who works behind parts counter has been so friendly and cordial. I talked to him for like 30 minutes when I was up there. And last time I was there for a free recall fix, I had a question about my car. It’s a 2001 Volvo s60 and the foremen of the service department came out and talked with me for 30 minutes helping me diagnose and determine what I need to do to fix it. He found the vacuum leak right away. And I was blown away. He even took the time to go over issues and future concerns and really set me on the right path. He gave me his name and told me to call him directly for further help. All for free and out of the kindness of his heart. I didn’t want to take advantage of his kindness but he was truly knowledgeable and very forthcoming trying to help me. Entirely selfless. I will continue to use them and praise them for future service needed on my car. The shuttle service is also incredible and timely. they take you anywhere you need to go and pick you back up once you're done. 10/10 in my experience.

Leah Sparks

We’ve now purchased 3 cars from Ryan Gilleran at Astorg.  Ryan is always attentive and goes above and beyond to help us and all of his clients.  His help and support go beyond the sale and continue through ownership. That support is what continues to bring us back.  I’ve never had a better experience.  Ryan is the best!

Jodi Hughes

We had the best experience with Luke Sanson at Astorg Auto of Charleston. He went above and beyond to get us what we want and was so very patient with our indecisiveness. I highly recommend you ask for Luke if you stop in Astorg to shop their cars. Also, Sofian was amazing in helping educate us on all of the new features my new car had to offer. They both have been great to work with. Excellent customer service!

Travis Nesbitt

Just worked with Luke on our 2nd… then 3 days later our third Volvo purchase. Luke worked with my for weeks while deployed ensuring that I got exactly what I wanted. He was fair, honest and so helpful. I also have to shout out to Chris Myers and TA Davis for fighting for my military benefits with the DMV. Most people would have just said no and moved on. Not everyone has your dedication and ethic! Anyone can go out and buy a car, but when you work with this team you become part of the Family. @TylerAstorg, I know you guys don’t have a dedicated military team but as much time and effort as these guys have put in with us, I would say you could check that block.

Luke, Chris and TA, We appreciate you guys. Volvo is what brought me to the dealership, but you guys are the reason I keep coming back. (Literally I came back three days later)

Thank you for everything you do! Feel Free to contact me for questions or call Astorg Volvo of Charleston and ask for my friend Luke Sanson.

-Travis Nesbitt

-2021 Volvo XC60
-2022 Volvo XC90
-2022 Volvo XC90

Dan & Jodi Hughes

Buying a car from Astorg Auto-Volvo of Charleston was by far the best car buying experience we have ever had and we have bought a lot of cars over the years.  Our salesman Luke Sanson was outstanding.  He was very professional, helpful and patient with us as we changed our mind numerous times!  We cant say enough good things about Luke.

Once we purchased the car and before we left the car lot Sophian Dixon explained all the options and technology of the car for us.  Sophian is a consummate professional, knowledgeable, respectful and patient answering our numerous and repeated questions with a smile.  What was even better is I found out that Sophian had just got back from USAF basic training and technical school and is now serving in the WVANG at the 130th Airlift Wing of which our family has been a part of for over 20 years.  Thank you Sophian for your service, we truly appreciate you and everyone who chooses to serve!!!

Both Luke and Sophian were absolutely great to deal with and we really appreciated that as we tried to make the best decision we could for this purchase.  If we could give them 10 stars we would!!! What we liked the best about this entire experience is that Luke and Sophian will be our POCs for our vehicle throughout our ownership of the vehicle, so we get to see them and deal with them many more times over the life of this vehicle and that makes us even more comfortable with our decision and definitely eased any prior car buying anxiety we might have had.

We definitely without question will recommend Luke, Sophian and Astorg Auto-Volvo of Charleston to everyone we know.  It is an easy decision for our family to choose Astorg Auto-Volvo of Charleston for all of our future vehicle needs.  Thank you to everyone at Astorg Auto-Volvo of Charleston (especially Luke & Sophian) it truly was and is a pleasure doing business with all of you!! Happy Holidays from the Hughes Family!!

Volvo Cars Charleston

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