Wakefield Automotive, Inc.

Shirley Bourke

My husband and I traveled to Tryon, NC from LaGrange, KY to see our granddaughter's Horse Competition.  While there, the Transmission on our 2016 Silverado went out, we had quite a dilemma since we were pulling our 20 foot Travel Trailer.  My husband made several calls to the local dealerships with no luck.  He was referred to Wakefield Automotive in Spartanburg, SC, 25 miles away.  This was on Friday, the day after Thanksgiving 2023.  The Service Department worked us into their schedule Monday morning and had us back on the road Wednesday afternoon.  We would like to thank Mark in the Service Department and especially Bryan Coffey Service Manager for their compassion in helping us get back on the road.

Emily West

My husband and I recently bought a used Volvo from this dealership. We drove from another county in NC. We could not have had a more wonderful experience. From the sales person, Charleen Durrah, to the gentleman who assisted us with our loan, everyone we dealt with was polite, not high pressure and very knowledgeable. We are thrilled with our car and will definitely return again for another purchase. We will highly recommend this car dealership to others. THANK YOU FOR HELPING US!!  Emily and Mel West

Dennis Thompson

The only place that ever serviced my pickup. Great service and great job

scott kraning

I drove 45 minutes past my local GM service center in Greenville, SC in order to reach Wakefield Cadillac in Spartanburg, SC. A strong recommendation from a relative who'd had a very positive experience convinced me that it would be well worth the effort. Firstly, their approach to service and customer care is vastly superior to my local dealership. It was a "...yes we can..." vs. a "...not really interested in your business..." attitude. Secondly, I drive a car no longer sold by GM. Instead of coiling back in horror at the mention of a SAAB airbag replacement, the folks at Wakefield dug right in to the job, locating the part and making it happen in a very timely and confident manner, which I really appreciated. And finally, I made the mistake of coming in a day early for my  appointment which had been scheduled three weeks earlier. Rather than asking me to come back the next day and wasting a trip, they made room for me and I was on my way in short order. Outstanding job to Christine and her service team at Wakefield Cadillac of Spartanburg. Your excellent reputation precedes you and that, in my book, is worth it's weight in gold!

Richard Erkus

Great people who are respectful and professional. They had my interest and had my car's performance in mind. This is a good service department. The service department may influence whether or not I purchase another Cadillac from Wakefield. These people are first rate.

Wakefield Automotive, Inc.

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