Wellesley Volkswagen

Richard Blakeley

My wife and I got a flat tire on the Mass Turnpike with our Atlas on the way to New York. Called Wellesley and Mike and Dylan were very friendly and did everything he could to get us in and out of the shop in less than two hours, right before closing no less!

No one at the dealership had to be as nice as they were, from Mike, Dylan, Alisha, and even the guy who changed the tire — beyond nice. Maybe I'm just a jaded New Yorker but I don't think I've every been to a business with friendlier people.

Thanks to the incredible staff at Wellesley were able to get home safely that evening after a previously traumatic experience to start the day.

Matthew Schulman

The buying experience at Wellesley Volkswagen was a true pleasure, Eric Tonkonogy went out of his way to ensure that my son’s first car was exactly what he wanted and made the experience informative and fun. I couldn’t recommend Wellesley Volkswagen and Eric more highly.

Mod Holiday

Two words: Andreas Becker.
Most important: I knew from the moment I walked inside Wellesley VW that I was NOT going to be taken advantage of. It was like doing business with family. (the family you like) Andreas knows his vehicles and cares. He is so pleasant to work with. Buying a vehicle is a big financial decision and it can be scary.  I am so happy I met Andreas. There is no pressure to buy, everything is transparent. No hidden fees. Just honest, good people. I didn’t know buying a car could be this easy.  I cannot say enough kind words about this dealership. Professional, no haggling, comfortable atmosphere. These days it’s rare to come across kind hearted people and they exist at Wellesley VW. The finance portion of my experience was also nice. Eli was direct and to the point. I was not pressured into buying coverage I didn’t want. The car is an Ace and drives like a dream. If I could give this dealership 10 stars, I would!

Andrew Dominijanni

Upfront: I’m writing this review at the encouragement of the Wellesley VW staff, but not receiving anything to do so.

This is the third car I’ve bought from Wellesley VW over the years. This was my first time working with Andreas Becker, and also the first time I bought a VW without a “Partner Program” certificate through my prior employer, which essentially shortcuts the process of negotiation to receive very competitive pricing.

In the fall he helped me with a very low pressure solo test drive of a 2024 Atlas when I was in for normal service on my Golf, even though I told him my timeline was likely not to buy until the spring. When the time came to pull the trigger, I got in touch with Andreas, who helped me locate the exact (slightly uncommon) configuration I was looking for. We communicated frequently via phone and email until he found the vehicle at a dealer in NH. Negotiation was straightforward and cordial, and he even let me change from financing to cash the day after we agreed to terms.

Lastly, he helped me resolve a minor issue with the equipment delivered with the car and is working with their service department to help me resolve a (potential) wheel balance issue on the car as delivered. They are receiving a new road force balance machine shortly at which point my car will be checked and hopefully the slight highway vibration resolved. Andreas and the Wellesley VW staff were very understanding of the complaint and so far have been going above and beyond to make me totally happy.

For this car purchase I talked to multiple VW dealers and also cross shopped other manufacturers at other dealers. Wellesley VW is by far the most comfortable experience I had, and as long as VW continues to make cars that check all my boxes and I still live in the area, I’ll be back.

Justin Ward

I was looking to trade in my Passat and met Michael Eustace. I told him what I was looking for and he pulled a Tiguan, specced as I wanted, to test drive.

We talked pricing, came to a reasonable offer for a trade-in, and sealed the deal in a few days, which gave my girlfriend and me time to work out the financial details.

Michael was friendly and genuinely interested in our situation; we knew a lot of the same stomping grounds. At no point did he try to upsell. He made himself readily available in the days between our test drive to when we closed the deal and picked up the car. He is an excellent example of how a salesman should act and I hope he’ll be around the next time I buy a car.

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