2027 Kia EV3 Wind

Seeking better service, I turned to Google to find a new dealership after experiencing disappointing service at my current one. After thorough research, Gunther Kia emerged as the standout choice with the fewest credible complaints. As I delved into their reviews, one name, Service Advisor Ryan Stultz, consistently garnered praise. This solidified my decision, and I hoped he would be available to assist me. Visiting the dealership on a busy Saturday without an appointment, I quickly understood why Ryan had received such acclaim. In a mere 10 minutes, he efficiently replaced an air filter, diagnosed a car's error code, and ensured another customer's satisfaction picking up their vehicle. Despite offers of help from other advisors, I chose to wait for Ryan. When my turn came, he went above and beyond, despite his busy schedule. I never felt rushed, and received the best customer service. Three days later, Ryan diligently kept me informed about my Kia's status, ensured the order of the necessary part, and even arranged a rental for me. When Wednesday evening arrived, his call notifying me that my Kia was ready for pickup reaffirmed his proactive communication and exceptional service. Dealing with car issues is never pleasant, but having someone as competent and reliable as Ryan has truly made a significant difference. I'm delighted to have found my new preferred dealership for service, and most importantly, I've found the best service advisor in Ryan. If this review has persuaded you to seek assistance from Ryan, I advise you to be patient and prepared to wait. Regardless of any issues with your car or past experiences with other service departments, please refrain from taking it out on him. He excels at his job and is genuinely committed to helping everyone.

I was referred to Taylor Otwell in sales, I knew the car I wanted and he really listened to my financial concerns and did what he could to get me the deal that I was looking for. He was a pleasure to work with and Pablo Villaverde was very pleasant and did a great job walking me through the financial aspect of my lease. I highly recommend Gunther Kia and will definitely come back when my lease ends to get another Kia.

Had a fantastic experience buying my vehicle from Gunther Kia. Patrick Burns is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Patrick Burns and Gunther Kia if you're in the market for a new vehicle.