2026 Buick Encore GX Preferred AWD

We checked out several dealerships and test drove numerous cars. I was very particular about not only the type of car I choose to invest in but also the customer service. Both were equally important. I had a long list of what I wanted in a car along with a price range. We got both plus the absolute best customer service to be had. Brandon was amazing and I don't describe many people that way, esp car salesman's... Out of all the dealerships we dealt with online and in person, Brandon was bar none! He was considerate, attentive, able to answer any questions and concerns and felt he was truly trying to find us the best car and what we were looking for. The others were your typical salesman and just trying to get a sale or didn't even give you much attention, one was even upset when he showed us a car way out of price range and when we told him we couldn't afford it, his whole demeaner changed - guess he was trying out the guilt trip. BUT - I HIGHLY recommend Bill Kay Buick GMC in Downers Grove and would endorse Brandon as your guy for your needs. He understood time is valuable, didn't waste it showing us cars that didn't fit our needs like others and got us in and out quickly. The finance department was also amazingly quick. Overall, a pleasant experience in a what can be dreadful situation.

My experience with the Bill Kay dealership and the purchase of my new 2024 Denali Truck was very pleasant. My sales person was Brandon Dahlgren. Brandon was very professional and did an excellent job of answering all my questions. In addition, I was very happy with Brandon's assistance in being able to put together the best pricing packaging for my and my situation that met my expectations on the price of the vehicle. I would definitely recommend Brandon and Bill Kay to friends and other people when considering the purchase of a GMC vehicle.

Amazing staff! Scott (sales manager), Luigi (salesman), John( finance) all amazing! Worked with us to get the best price and we drive off in an amazing new ride, and the whole deal out the door was 30 min! Unbelievable for car dealers today. Thanks again. Next time we buy a car we will definitely check with these guys first