Bill Kay Buick Gmc

Jennifer Kocan

We checked out several dealerships and test drove numerous cars.  I was very particular about not only the type of car I choose to invest in but also the customer service.  Both were equally important.  I had a long list of what I wanted in a car along with a price range.  We got both plus the absolute best customer service to be had.  Brandon was amazing and I don't describe many people that way, esp car salesman's...  Out of all the dealerships we dealt with online and in person, Brandon was bar none!  He was considerate, attentive, able to answer any questions and concerns and felt he was truly trying to find us the best car and what we were looking for.  The others were your typical salesman and just trying to get a sale or didn't even give you much attention, one was even upset when he showed us a car way out of price range and when we told him we couldn't afford it, his whole demeaner changed - guess he was trying out the guilt trip.  BUT - I HIGHLY recommend Bill Kay Buick GMC in Downers Grove and would endorse Brandon as your guy for your needs.  He understood time is valuable, didn't waste it showing us cars that didn't fit our needs like others and got us in and out quickly.  The finance department was also amazingly quick.  Overall, a pleasant experience in a what can be dreadful situation.

David Quebbemann

My experience with the Bill Kay dealership and the purchase of my new 2024 Denali Truck was very pleasant. My sales person was Brandon Dahlgren. Brandon was very professional and did an excellent job of answering all my questions. In addition, I was very happy with Brandon's assistance in being able to put together the best pricing packaging for my and my situation that met my expectations on the price of the vehicle. I would definitely recommend Brandon and Bill Kay to friends and other people when considering the purchase of a GMC vehicle.

Joe Wallace

Amazing staff! Scott (sales manager), Luigi (salesman), John( finance) all amazing! Worked with us to get the best price and we drive off in an amazing new ride, and the whole deal out the door was 30 min! Unbelievable for car dealers today. Thanks again. Next time we buy a car we will definitely check with these guys first

Monica Lane

When I arrived at the dealership everyone was pleasant and willing to assist me.  John was very informative on what services my car needed.  The porter Miguel who took me home was very plesant and a joy to talk to while riding home.  I was happy that it was Miguel who returned to pick me up so that I could pick up my car.   I would take my car to Bill Kay Buick for servicing again.

Lisa Ewers

It was the best car buying/leasing experience I have ever had!!  Jake was terrific, provided me with all the information I needed and it was quick, I wasn’t at the dealership for 4-5 hours like it has always been before for me.  Signing the necessary paperwork took all of 2 minutes and I was out the door enjoying my new vehicle.
I have always hated buying a new vehicle, sitting and waiting for hours, etc.  Jake made everything easy peasy for me.  He even helped remove a tailgate emblem from my old vehicle and installed it on my new vehicle.
I just couldn’t believe what a great experience it was for me.  We will be back soon to trade in our old Buick Enclave for a new one:).
Thank you to Jake and Bill Kay!

Bill Kay Buick Gmc

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