2027 MINI Countryman

My daughter went in today for her first warranty repair and had such a wonderful experience. Everyone was nice to her, as this was her first time learning how to take care of her own car repairs. Thank you for always making it a great place to buy and bring our mini!

Best Mini dealership! I had a fast and great experience with Abraham. I was in and out of there in 2 hrs (which is fast for dealerships). He was very kind, not pushy and super helpful. I’ve been and bought from other Mini dealers, but they are the only ones who give you swag! They give you a BMW Niello bag, two Mini keychains, a pen and a first aid kit in a nice leather pack. Erica, from finance, was super fast and helpful too. Overall, a good buying experience. Will definitely buy BMWs and MINIs from here moving forward even though I live 2 hrs away. Worth it! 10/10

Great experience at Niello MINI, and I'm not an easy customer to please! Big thank you to Scot Glackin - Service Manager and Michael Torres - Service Advisor. Scot managed to turn around a situation effortlessly and made me one happy customer. Scot and Macheal chased a timing chain rattle (ghost) for nearly five days on my MINI Countryman's engine and they didn't charge a red cent. Furthermore, torqued my spark plugs for free and did a multi point inspection. The only thing we paid for was an oil change. They took there time, were very responsive, and even gave me a loaner for nearly a week. Now we have peace of mind. Attitude is everything, especially a positive one!