Niello Mini

A Merriott

My daughter went in today for her first warranty repair and had such a wonderful experience. Everyone was nice to her, as this was her first time learning how to take care of her own car repairs. Thank you for always making it a great place to buy and bring our mini!

Wendy Seng

Best Mini dealership! I had a fast and great experience with Abraham. I was in and out of there in 2 hrs (which is fast for dealerships). He was very kind, not pushy and super helpful. I’ve been and bought from other Mini dealers, but they are the only ones who give you swag! They give you a BMW Niello bag, two Mini keychains, a pen and a first aid kit in a nice leather pack. Erica, from finance, was super fast and helpful too. Overall, a good buying experience. Will definitely buy BMWs and MINIs from here moving forward even though I live 2 hrs away. Worth it! 10/10

Tamer Elsaadany

Great experience at Niello MINI, and I'm not an easy customer to please!
Big thank you to Scot Glackin - Service Manager and Michael Torres - Service Advisor. Scot managed to turn around a situation effortlessly and made me one happy customer. Scot and Macheal chased a timing chain rattle (ghost) for nearly five days on my MINI Countryman's engine and they didn't charge a red cent. Furthermore, torqued my spark plugs for free and did a multi point inspection. The only thing we paid for was an oil change. They took there time, were very responsive, and even gave me a loaner for nearly a week. Now we have peace of mind. Attitude is everything, especially a positive one!

Eric Lopez

Vehicle service at Niello Mini is always a Five Star experience.  I have been a loyal customer for the past 7 years.  The staff is amazing!  They keep my company vehicle running at its best and are very professional and considerate of my vehicles specific needs, in regards to the requirements of my business and the DMV.

As a licensed driving instructor, my vehicle requirements and time management are essential to the direct success of my company.  Whether my 2016 Mini Cooper S convertible is being brought in for a maintenance issue, like an oil change, or something that requires extended services, like a tire replacement and alignment, Niello’s service team is right on top of it, with a turn around time that is always very minimal.  That is imperative for the success of my business and Neillo understands that.  They have many individual stars at this location, but my personal favorite is Tony McCall.

His professionalism and attention to details is always a Five Star Experience.  He is very mindful of the time sensitive issues I face, as a driving instructor and always keeps me in the loop with present or future maintenance and repair issues, as they may occur.  He works around my schedule and makes every effort to facilitate services on my days off, as to not interrupt my business schedule.  This is just one of many examples I could give, regarding Tony’s excellent attention to details and the reason I continue to not just have my Mini Cooper S serviced at Niello of Sacramento, but also our family vehicle, which is a 2015 BMW X4 M Sport Edition.  In addition, Tony has his own Mini Cooper, so I also feel that he has a personal understanding of the performance needs and requirements of a Mini Cooper and that also makes him a very cool service coordinator.  It’s a Mini thing, you know. ????

Sacramento Niello Mini and BMW.  Accept no Substitute.

Tracey H (TraceyB)

5 STAR review for this business. From the time we arrived at the lot, all the way through financing and paper work. The fastest, friendliest dealership in Sacramento. Thank you to Gary and Jose for making this such a pleasant experience. We will be back for sure ! ????

Niello Mini

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