2014 Ford Explorer Limited

I found a car I really liked, sent a message, and got a call back super fast. Michael was really nice right from the start of our call, which made me feel calm and happy. I ended up booking an appointment for the same day because of how comfortable he made me feel. When I went to the showroom, everyone was so friendly, starting from the moment I walked in. Michael was so good at making me feel relaxed that I decided to buy the car right then and there. He explained everything so clearly and made it all seem really easy. It was all done in just a few hours, which was amazing! Plus, the price was way better than what another dealership had offered me. Thanks a ton, Michael, for being so great at your job. I absolutely love my new car, and I will definitely be telling my friends to go to BMW of West Houston because of you.

I just made another purchase at this Sonic Automotive dealership and couldn’t be happier. This is my 2nd purchase from them and I can honestly attest to the fact that they are attentive, fair, and customer service oriented. My sales rep Cornelius went out of his way to take my new 2021 Ford F150 Lariat to a Ford dealership for a full diagnosis of the vehicle to ensure me I would be happy with the vehicle if I made the purchase. The process was smooth from sales to finance to delivery of the vehicle. Thanks for doing what you do. Keep up the good work!

I wanted to give a shoutout to Mo for his exceptional service during my recent car purchase. His professionalism, knowledge, and dedication made the experience smooth and enjoyable. Mo's customer-centric approach truly reflects well on your dealership. I believe his outstanding performance deserves recognition. Thank you Mo!