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20822 Katy Freeway Katy, TX

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.5

(5,634 reviews)

Most recent consumer reviews

5.0

from Omobola Fadamiro, a week ago

I found a car I really liked, sent a message, and got a call back super fast. Michael was really nice right from the start of our call, which made me feel calm and happy. I ended up booking an appointment for the same day because of how comfortable he made me feel. When I went to the showroom, everyone was so friendly, starting from the moment I walked in. Michael was so good at making me feel relaxed that I decided to buy the car right then and there. He explained everything so clearly and made it all seem really easy. It was all done in just a few hours, which was amazing! Plus, the price was way better than what another dealership had offered me. Thanks a ton, Michael, for being so great at your job. I absolutely love my new car, and I will definitely be telling my friends to go to BMW of West Houston because of you.

5.0

from Mark Rasch, 2 weeks ago

I just made another purchase at this Sonic Automotive dealership and couldn’t be happier. This is my 2nd purchase from them and I can honestly attest to the fact that they are attentive, fair, and customer service oriented. My sales rep Cornelius went out of his way to take my new 2021 Ford F150 Lariat to a Ford dealership for a full diagnosis of the vehicle to ensure me I would be happy with the vehicle if I made the purchase. The process was smooth from sales to finance to delivery of the vehicle. Thanks for doing what you do. Keep up the good work!

5.0

from Allybubla, in the last week

I wanted to give a shoutout to Mo for his exceptional service during my recent car purchase. His professionalism, knowledge, and dedication made the experience smooth and enjoyable. Mo's customer-centric approach truly reflects well on your dealership. I believe his outstanding performance deserves recognition. Thank you Mo!

5.0

from Kelly Hendley, 2 months ago

Angelo is hands down the best salesman more importantly makes you feel like family! This is our second BMW we have purchased from him and can’t say enough good things. He helped me surprise our daughter with her 1st new car and even put a big red bow on it. Angelo spent time with our daughter and made sure she knew all the amazing features of her car. Will definitely be a lifetime customer.

5.0

from Shehzaan Bandukia, a week ago

Ali Ghassemian at BMW of West Houston is a true gem! His sales skills are unparalleled, always going above and beyond to make deals happen. I've bought numerous cars from him, and he never disappoints. I look forward to continuing to work with him in the future. Thanks, Ali, for your exceptional service! I highly recommend him to anybody that's looking to make a deal at the snap of your finger