2013 Nissan Altima

I recently had the pleasure of getting a drop-off oil change at Larry H. Miller Nissan, and I must say, my experience was nothing short of exceptional. From the moment I arrived, the staff made the drop-off process seamless and efficient, ensuring minimal disruption to my day. What truly set this experience apart, however, was the exceptional service provided by Jason Thatcher. Jason was not only professional and knowledgeable but also went above and beyond to ensure that my service expectations were not just met, but exceeded. He took the time to explain the process, provided me with updates on my vehicle’s status, and answered any questions I had with patience and clarity. The quality of work was impeccable, and my car was ready well within the promised time frame. It’s evident that customer satisfaction is a top priority for Jason and the team at Larry H. Miller Nissan. The premises were clean, well-organized, and created a welcoming atmosphere for customers. In a world where excellent service is becoming increasingly rare, the team at Larry H. Miller Nissan, led by professionals like Jason Thatcher, are a shining example of how it should be done. I left feeling confident in the work performed and valued as a customer. Without a doubt, I will be returning for all my future car service needs. If you’re looking for a hassle-free, reliable service for your vehicle, I cannot recommend Larry H. Miller Nissan and Jason Thatcher highly enough. Their commitment to excellence and customer satisfaction is truly commendable.

The service department was super friendly. They found issues that need to be addressed, but did not pressure me into repairs like other dealers have in the past. My service tech was great. I'd give him 5 stars for his performance without a doubt.

We bought a 2024 Nissan Pathfinder at Larry Miller Nissan in Mesa. The experience was top-notch and we (not intentionally) had them jumping through some hoops with our wants/needs. Our sales person, James, was knowledgeable, pleasant, and accommodating, as was the Sales Mgr, Adam. He made a fair offer on our trade and found the car we were interested in but, after it was collected from another dealership, it didn't have 2nd row captain chairs, so tracked down another and brought it in. He kept smiling through all of it. The manager, Jeff, and finance manager, Isaac, were also very friendly, knowledgeable, and accommodating. I would highly recommend this site for their customer service and can-do attitudes. For 20+ years we previously owned Cadillacs and GMCs, although we had purchased a used Pathfinder, sight unseen last Fall, which was delivered to our other home that only our son has driven. We knew only what he had raved about, so knew only enough to be dangerous. James filled in all the blanks and left us feeling like this was the vehicle we wanted. After driving it, we are pleased and confident in our purchase and will be return customers at Larry Miller!