2023 Chrysler Pacifica Touring L

I recently had the pleasure of working with Mark Twain Green at Waldorf Dodge, and I cannot say enough about the exceptional service I received. From the moment I arrived at the dealership, Mark greeted me with a beautiful and big smile! His charisma and personable nature made the entire car-buying experience enjoyable from start to finish. Though I initially visited to look at a specific car, I did not make a purchase that day. However, Mark's pleasantly persistent follow-up stood out to me. He reached out with thoughtful, non-pushy communication, ensuring I had all the information I needed without feeling pressured. His approach was professional and respectful, making it clear that he genuinely cared about helping me. What truly impressed me was Mark's commitment to customer service. Understanding that my husband needed to see the car as well, Mark took the initiative to drive the vehicle to our home. This level of service went above and beyond my expectations and demonstrated his dedication to accommodating his customers' needs. When Mark arrived at our home, his friendly demeanor and service further reassured us that we were making the right choice. He patiently answered all of our questions, providing information about the car. His enthusiasm for his work was evident, and it was clear that he took great pride in ensuring his customers were satisfied. After seeing the car in person and experiencing Mark's outstanding service, I decided to make the purchase. My husband was equally impressed by Mark's professionalism and commitment to excellence, and he ended up purchasing a car from Mark as well! It's not often that you come across a salesman who can not only meet but exceed expectations. Throughout the entire process, Mark was attentive, communicative, and genuinely invested in making sure we were happy with our purchases. His follow-up after the sale was just as impressive, checking in to ensure everything was going smoothly with our new cars and addressing any additional questions we had. Mark Twain Green is a fantastic car salesman who goes the extra mile for his customers. His combination of charm, expertise, and dedication to providing top-notch service sets him apart from others in the industry. I wholeheartedly recommend Mark to anyone in the market for a new car – his exceptional service and commitment to his customers makes him 1st class! In summary, Mark's incredible service, pleasant persistence, and willingness to go above and beyond left a lasting impression on both my husband and me. We are thrilled with our purchases and grateful for the wonderful experience Mark provided. Thank you, Mark Twain Green, for making our car-buying journey a memorable and enjoyable one!

Mark “Twain” is the person you should ask for if you plan on looking to purchase a vehicle here at Waldorf Dodge. I was able to drive off with a 2017 Ford Expedition yesterday. He is the man of his word and a very honest car salesman. Please ask for Mark. He will definitely work with you. Thank you Mark for all that you did. YOU ARE THE MAN ????????

I want to thank Sorrell Carter. 7 months ago I made the mistake of purchasing a vehicle that was way too expensive for me. I was able to trade that vehicle in for more affordable and practical vehicle with lower payments. Thank you so much Sorrell and the rest of your team for lifting the weight off my shoulders. You and your team saved me. I truly appreciate all of your hard work and patience. Your dealership went above and beyond to help me out.