Waldorf Dodge Ram

ashelyn mack

I recently had the pleasure of working with Mark Twain Green at Waldorf Dodge, and I cannot say enough about the exceptional service I received. From the moment I arrived at the dealership, Mark greeted me with a beautiful and big smile! His charisma and personable nature made the entire car-buying experience enjoyable from start to finish.

Though I initially visited to look at a specific car, I did not make a purchase that day. However, Mark's pleasantly persistent follow-up stood out to me. He reached out with thoughtful, non-pushy communication, ensuring I had all the information I needed without feeling pressured. His approach was professional and respectful, making it clear that he genuinely cared about helping me.

What truly impressed me was Mark's commitment to customer service. Understanding that my husband needed to see the car as well, Mark took the initiative to drive the vehicle to our home. This level of service went above and beyond my expectations and demonstrated his dedication to accommodating his customers' needs.

When Mark arrived at our home, his friendly demeanor and service further reassured us that we were making the right choice. He patiently answered all of our questions, providing information about the car. His enthusiasm for his work was evident, and it was clear that he took great pride in ensuring his customers were satisfied.

After seeing the car in person and experiencing Mark's outstanding service, I decided to make the purchase. My husband was equally impressed by Mark's professionalism and commitment to excellence, and he ended up purchasing a car from Mark as well! It's not often that you come across a salesman who can not only meet but exceed expectations.

Throughout the entire process, Mark was attentive, communicative, and genuinely invested in making sure we were happy with our purchases. His follow-up after the sale was just as impressive, checking in to ensure everything was going smoothly with our new cars and addressing any additional questions we had.

Mark Twain Green is a fantastic car salesman who goes the extra mile for his customers. His combination of charm, expertise, and dedication to providing top-notch service sets him apart from others in the industry. I wholeheartedly recommend Mark to anyone in the market for a new car – his exceptional service and commitment to his customers makes him 1st class!

In summary, Mark's incredible service, pleasant persistence, and willingness to go above and beyond left a lasting impression on both my husband and me. We are thrilled with our purchases and grateful for the wonderful experience Mark provided. Thank you, Mark Twain Green, for making our car-buying journey a memorable and enjoyable one!

Tameika Williams

Mark “Twain” is the person you should ask for if you plan on looking to purchase a vehicle here at Waldorf Dodge. I was able to drive off with a 2017 Ford Expedition yesterday. He is the man of his word and a very honest car salesman. Please ask for Mark. He will definitely work with you. Thank you Mark for all that you did. YOU ARE THE MAN ????????

Matt Monroe

I want to thank Sorrell Carter.  7 months ago I made the mistake of purchasing a vehicle that was way too expensive for me.  I was able to trade that vehicle in for more affordable and practical vehicle with lower payments.  Thank you so much Sorrell and the rest of your team for lifting the weight off my shoulders.  You and your team saved me.  I truly appreciate all of your hard work and patience.  Your dealership went above and beyond to help me out.

Jasmine Winters

Getting my jeep serviced at this shop was the best thing I could have ever done after my jeep breakdown. The senior advisor, Dominic, communicated throughout the process from the moment my vehicle was towed. He was incredibly transparent, caring, cooperative, and resourceful. Anyone knows that experiencing a vehicular breakdown is not for the faint of heart…it’s incredibly stressful and often happens at the most inconvenient times in your life. However, with Dominic and his amazing colleagues, I am incredibly grateful it wasn’t a stressful time. I know where my loyalty lays in terms of if my vehicle needs servicing moving forward - Waldorf Dodge RAM! Thank you!

jason alfaro

I want to give a huge shoutout to Jamie Lyn the rep who sold me my car, Steve, Demarco and the rest of management who made the impossible happen for me this past weekend. I had no intention to purchase a vehicle yet due to not being financially ready to put a downpayment or pay the first month of car insurance. Not only did dodge of Waldorf approve me for a 0 down loan when I have pretty rough credit, but they gave me a GREAT deal on a NEW car when I expected to buy a used car. Also since I couldn’t afford my first month of insurance yet, THEY WENT ABOVE AND BEYOND and paid for my first month of insurance. My old car broke down as I was reaching home with Jamie following me in my new car behind me. It was all Gods plan. I personally come from working at passport BMW, one of the top 3 BMW dealerships on the east coast. I worked there for about 6 months and I could tell in less than 4 hours that I would always choose Waldorf dodge over passport BMW. I have driven the car over 33 miles so far with 0 issues and I don’t regret the decision I made at all. I would do it again.

Again an EXTREME thank you to the entire team and if you are looking to get into a new or used vehicle and get the best deal possible and best financing go to Dodge of Waldorf and speak to Jamie Lyn, she absolutely took care of me and will take care of you!

Waldorf Dodge Ram

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