2021 Chrysler Pacifica Touring

So impressed with the entire experience with the service department as well as the management team. Had a recall issue with my VW , it was initially fixed and then there was an issue with the service ( was not fixed ) . Had to have car towed to service due to issue with original recall. The service department was extremely helpful and completely owned up to the issue !!! So refreshing to speak with people who obviously take pride in their work and were open and honest about their service. I highly recommend VW Orlando South - honest open and trustworthy!!!!!! Awesome people

Got help from Tom today in the service department and he was awesome! Told him what I was planning on doing with my vehicle and he gave me a great personal opinion treating a customer as family! (Especially not knowing much about cars) Another reason why I’ve leased so many Volkswagen’s because of the great people they bring to their teams! See Tom for your next service.

Victor (Vic) Zabala was friendly and very knowledgeable. He listened to my needs and made the process very easy for me. I loved the fact that he was transparent and willing to go for bat for me to ensure my needs were heard. My family and I appreciated his dedication, hard work, and commitment on ensuring we were pleased with the choice of vehicle. His focus on customer satisfaction, professionalism, and expertise was also spot on and helped us seal the deal. Thanks so much Vic!