2018 Chrysler Pacifica Touring Plus

I called RM Automotive to fix my 2018 6.6 Duramax. My truck got towed there right away, and it was on the racks getting fixed within a couple of hours. The guys were super friendly, really experienced, and their workers are hands-on. I'd totally recommend anyone to go in and get their car serviced or worked on. RM Automotive can do any type of maintenance.

Big fan of this place. They definitely earned my future business. They seemed to be honest and straightforward. They told me my car was overall in very good shape, which is an indicator that they were not trying to sell me services I didn't need. I needed a new starter, which is what I came in for, and they also noted that I needed a new oil pan, which is actually something a previous mechanic had pointed out. They took pictures of all the issues to document their findings. And they did the most incredible thing after servicing the car: they called a week later to see how the car was doing! Now THAT is how to run a business.

This auto shop is by hands-down one of the best places I’ve taken in a vehicle to. They’re very professional very thorough on the inspection process, including photos of what needs to be replaced or needs attention to. I had a turbo replaced through warranty, and Kyle and his team were very helpful in assisting me going through that process, which I appreciate very much as a customer who will be taking future vehicles with any problems to this shop. I am pretty far from this location, but trust it’s very well worth the drive.