2011 Ford Flex

This was the most friendly, helpful, and nicest dealership I have ever had the experience of buying a car from. I had a little different situation buying a car from them, and they were super generous. I live in Tennessee. But my parents still live in the Chicago area. Generally there are more cars in the Chicago area so I flew home to look for cars over the weekend. I knew exactly what car I wanted which Access Auto had listed for sale. They were the first dealership I visited. Kyle who is the owner's son had washed the inside and outside of the car. Looked brand new. Now I had trouble getting financing being I lived in Tennessee and have never taken out a loan before. So they agreed to hold the car for me as I find a loan. Long story short, they held the car for me over a week before I could provide them the money for the car. No other dealership would have been so generous to do that for me. If I ever have to purchase another car in the future, I will reach out to Access Auto first, even though I live in Tennessee. They really care about there customer's and doing the right thing! It's hard to find that type of customer service now-a-days!

Amazing service!!! They will bend over backwards to help you find the vehicle of your dreams. Anyone who has ever bought a used car before knows that it won't be perfect because, hello, it is USED, but Danny made sure I was in a safe and reliable SUV. I would recommend this dealership to every single one of my friends and family!

Danny and Tom were so helpful and Danny was very open with about mechanical work had been done on the car. I had a problem with door handle when I got home. Called, went back the next day and they fixed it immediately, no charge. I felt like they really care about seeing you satisfied. Also, did a lot of online shopping and I believe I got a good deal.