2021 BMW X3 xDrive30e

I can't praise Allisandra and Kris at Open Road BMW enough for their exceptional work! Allisandra made the approval process smooth and answered all my questions thoroughly. Kris played a crucial role in helping me understand my car's various features; without his expertise, I would've been lost. They both deserve a perfect 10/10 rating for their outstanding service!

I cannot speak highly enough about Open Road BMW! I had the pleasure of being helped by Pedro, who was very informed, friendly, and helpful. He made the process of purchasing my first car on my own, which was something very stressful for me, nothing but pleasant and exciting. Will definitely be suggesting Pedro and Open Road to all of my friends and family.

First of all, I just want to say that, I am super happy that I decided to come to Open Road BMW of Edison to buy my first vehicle. I became a proud BMW owner and bought my first car, a 2024 X5 40I. I have finally found my dream car and I’m more than happy with this decision. Definitely, BMW vehicles are amazing but as always, the customer service is a game changer on the last decision. The entire team at The Open Road BMW of Edison were at their best. From the sales to the finance, to the Tech and the Service, they were super respectful all the time. the information provided was clear, deals are unbeatable and their support to find the best option for me in all ways was exceptional. I was very impressed with Mr. Nitin Kalamdani, my BMW Client advisor who was immediately more interested in my want and needs. I was having hard time deciding between X3 and X5. He isolated what cars fit my criterion, took me on a test drive for both X3 and X5 and worked through some tough ordeals with pricing and financing. Ultimately, I was happy with my purchase, and he definitely went above and beyond. I will be a returning customer for Nitin K. for sure, as I am pleased that someone heard me and didn't try to upsell me. Admittedly, I wasn’t big into BMW’s; but people like Mr. Kalamdani make it easy to see that our investment was all worth it. Nitin ji contacted me immediately after I inquired about a vehicle. He was so cordial and informative. He continued to help me in the most impeccable way. His level of customer service is extremely rare these days. He was vert communicative and courteous. I highly recommend working with him if you're in the market for a new vehicle. I recommend this dealer to anyone who needs premium quality BMW treatment. Thank you so much BMW of Edison for making my dream car a reality! I had a remarkable experience and will refer friends, family and colleagues looking for a quality vehicle.