Open Road Bmw Of Edison

Cristal Grullon

I can't praise Allisandra and Kris at Open Road BMW enough for their exceptional work! Allisandra made the approval process smooth and answered all my questions thoroughly. Kris played a crucial role in helping me understand my car's various features; without his expertise, I would've been lost. They both deserve a perfect 10/10 rating for their outstanding service!

Ariana Sottile

I cannot speak highly enough about Open Road BMW! I had the pleasure of being helped by Pedro, who was very informed, friendly, and helpful. He made the process of purchasing my first car on my own, which was something very stressful for me, nothing but pleasant and exciting. Will definitely be suggesting Pedro and Open Road to all of my friends and family.

kajol bishnoi

First of all, I just want to say that, I am super happy that I decided to come to Open Road BMW of Edison to buy my first vehicle. I became a proud BMW owner and bought my first car, a 2024 X5 40I. I have finally found my dream car and I’m more than happy with this decision. Definitely, BMW vehicles are amazing but as always, the customer service is a game changer on the last decision. The entire team at The Open Road BMW of Edison were at their best. From the sales to the finance, to the Tech and the Service, they were super respectful all the time. the information provided was clear, deals are unbeatable and their support to find the best option for me in all ways was exceptional. I was very impressed with Mr. Nitin Kalamdani, my BMW Client advisor who was immediately more interested in my want and needs. I was having hard time deciding between X3 and X5.  He isolated what cars fit my criterion, took me on a test drive for both X3 and X5 and worked through some tough ordeals with pricing and financing.

Ultimately, I was happy with my purchase, and he definitely went above and beyond. I will be a returning customer for Nitin K. for sure, as I am pleased that someone heard me and didn't try to upsell me.

Admittedly, I wasn’t big into BMW’s; but people like Mr. Kalamdani make it easy to see that our investment was all worth it. Nitin ji contacted me immediately after I inquired about a vehicle. He was so cordial and informative. He continued to help me in the most impeccable way. His level of customer service is extremely rare these days. He was vert communicative and courteous. I highly recommend working with him if you're in the market for a new vehicle.
I recommend this dealer to anyone who needs premium quality BMW treatment. Thank you so much BMW of Edison for making my dream car a reality! I had a remarkable experience and will refer friends, family and colleagues looking for a quality vehicle.

Jian Fang

Pedro at the Open Road BMW provided exceptional service in helping me purchase my M4. His knowledge, dedication, and professionalism made the experience seamless and enjoyable. I highly recommend Pedro for anyone in search of a new vehicle.

Jacqueline Olsen

No words! First and foremost, Art is the man! This is my second car deal I have done with him and every time he always has the best pricing, he is thought thoughtful and believes in an easy/quick/painless shopping and buying process and takes care of you. I can 100% guarantee you he will give you the best deal (I have compared among 5 dealerships). Better yet, he’s honest and transparent. Why? I truly believe because Art is interested in creating a clientele versus just a quick buck. He cares about his customers, he invests in his customers and he does it because he know you have a safe space to come back (and you will come back—I followed Art from his previous dealership). Car shopping can be so stressful when it really should be fun, it should be easy, you should not feel like you have to go in ready to fight and need to google strategies on how to get the best deal. You want some you can trust right out of the gate and that someone is Art! I cannot thank him again for all the work he did for me and for making me feel so happy and special! You are one of a kind, Art!!!

In addition to Art, I got to meet his friend, Kris who assisted me in setting up my new BMW before I left the lot. The amount of technology these cars have are crazy! At one point I thought Kris was going to tell me this car could take me to the moon lol! Before I drove away I had my seat selection made, my  mood lighting set, I had a 360 camera view, I learned so much about my car I felt like maybe I was a BMW engineer for a minute! That’s all a credit to Kris. He is so knowledgeable and tech savvy. He made it so seamless and set me up so I honestly feel like I could live out of this thing. Thank you!

Also, Jubria in finance!!!! Ok!! The second worst part of car buying (did not experience any worst part here but keep reading) is typically when it’s time to write that check! Think again! Jubria has the best energy she’s incredibly intelligent and actually lets you read everything you’re signing, won’t push unnecessary warranties on you, and also explains everything in addition to answering ANY (and I mean any— I asked at least 20) questions! I was in an out in an hour—seriously I got my deal, my car, paid, transferred the stuff from my car and got my car set up in under an hour!

If you come to this dealership rest assured you are going to get the car buying experience you DESERVE! You deserve to be taken care of, you deserve to not feel paranoid or second guess if they got a one over on you, you deserve to be excited, and you also deserve to not have to spend 8 hours or your whole day in a dealership! Go enjoy your life! Get a car! And do it while knowing you have an actual team behind you who isn’t going to nickel and dime you for a quick buck.

Open Road Bmw Of Edison

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