2014 Lexus GS 350 350

We recently had the pleasure of purchasing a car from Angelina at Lexus Carlsbad, and I cannot speak highly enough of her exceptional service. From the moment we stepped onto the lot, Angelina greeted me and my husband with genuine warmth and a family-oriented approach that immediately put us at ease. She took the time to understand our needs and preferences, patiently guiding us through various options without any pressure. What truly stood out was Angelina’s friendliness and dedication to ensuring we found the perfect vehicle. Throughout the process, she went above and beyond, offering valuable insights and making sure we were comfortable. Her attention to detail and commitment to customer satisfaction made the entire experience enjoyable and stress-free. We got a Lexus RZ. The vehicle is great! Without hesitation, I highly recommend Angelina and Lexus Carlsbad to anyone in search of a new vehicle; her personalized care and professionalism truly set her apart.

I just purchased a 2024 Lexus RX 350 and sales lady Angelina was AMAZING she was so kind, communicative and helpful. She is definitely a go to person for your Lexus purchase. The dealership overall is great everyone is so nice and helpful and very professional.

So I had the pleasure of working with Angelina. After searching for a specific color scheme for my girlfriends new Lexus Is500. I had emailed various Lexus dealerships but no response. I emailed Lexus of Carlsbad as one of my cousins informed me that he had a great experience after purchasing his IS350. Within 6 minutes I had a call from Angelina. I was unable to answer due to the nature of job and thankfully she reached me by email. After responding to her email I was able to communicate with her via text message. Man let me tell you, she has soooo much for doing so. Not once did she make me feel like she couldn’t work with me. Angelina completely understood why I could not be on my phone. So for hours we made everything work. I had mentioned to her that my girlfriend was on the market for a Lexus Is500 white exterior with white interior. 22 mins later, she told me she could get one transferred but would be a few days. I told her we did not mind waiting. We quickly got to making it happen, did everything online to avoid being a whole complete day at the dealership. My girlfriend knew exactly What she wanted to the T. We signed and made it happen. Thank you for everything Angelina. Thank for you making us feel like family with your huge hug when we first met in person. Its the little details that matter. I worked at BMW for 10 years and having the pleasure to earn and keep peoples trust is a key factor to having w calm and peaceful career in the automotive industry. I can’t wait til we have the pleasure of working with Angelina again.