2020 Buick Encore Preferred

We were traveling through Savannah on our way home from visiting South Carolina and our GMC Denali had engine issues that caused us to pull off the interstate. This happened after hours, but the following morning I called the dealership and explained the situation that we were basically stranded in Savannah. Gil was very understanding of the situation and said even though they had no available appointments he would at least get it in and see what the problem was. We had the truck towed in and they got right on it. Wound up having all the parts needed in stock and completed the work that same day so we could get back on the road and make it home. Thank you for the great service!!

Thanks to John Boatright at Critz, I am the proud owner of an awesome GMC Canyon! What initially appeared to be a beautiful midsized truck financially out of my budget’s reach became uniquely perfect for me… and affordable! John’s no - pressure customer service sales style included concern for what would work for me personally. John curated every detail of the experience with ease and a smile, from the initial test drive to the efficient financial analysis that culminated with a new keyfob in my hand! Thank you, John, and the Critz team for caring about my customer experience and making the car buying process my most pleasent ever! ????????????

This dealership was great! Very friendly environment. Smoother car buying experience we’ve had. Highly recommend them. Aaron was so great to work with, very helpful and polite Their financial guy is also great! Nothing bad tho say about them.