Critz

Donnie Wood

We were traveling through Savannah on our way home from visiting South Carolina and our GMC Denali had engine issues that caused us to pull off the interstate. This happened after hours, but the following morning I called the dealership and explained the situation that we were basically stranded in Savannah. Gil was very understanding of the situation and said even though they had no available appointments he would at least get it in and see what the problem was. We had the truck towed in and they got right on it. Wound up having all the parts needed in stock and completed the work that same day so we could get back on the road and make it home. Thank you for the great service!!

Alesia Quante

Thanks to John Boatright at Critz, I am the proud owner of an awesome GMC Canyon! What initially appeared to be a beautiful midsized truck financially out of my budget’s reach became uniquely perfect for me… and affordable! John’s no - pressure customer service sales style included concern for what would work for me personally. John curated every detail of the experience with ease and a smile, from the initial test drive to the efficient financial analysis that culminated with a new keyfob in my hand!  Thank you, John, and the Critz team for caring about my customer experience and making the car buying process my most pleasent ever! ????????????

Cynthia

This dealership was great! Very friendly environment. Smoother car buying experience we’ve had. Highly recommend them. Aaron was so great to work with, very helpful and polite  Their financial guy is also great! Nothing bad tho say about them.

Sivaprasad Parnam

Last week, I purchased my Porsche Cayenne from the Critz  BMW dealership, and I'm thrilled to share my exceptional experience. From my initial contact with the dealership to driving off with the car, I received nothing short of white-glove service. They surpassed my expectations by assisting me every step of the way, including picking me up from the airport. Upon arrival, the entire process, from inspecting the car to completing paperwork, took just an hour before I left the dealership.

I must give special recognition to Mike Meyer, my sales representative, whose professionalism and warmth truly enhanced my experience. What stood out the most was the absence of pushiness from the sales team. The finance manager, in particular, respected my decisions without pressuring or deceiving me into purchasing additional add-ons.  Critz is fortunate to have such dedicated individuals like Mike and sales manager Jillian, who played a pivotal role in sealing the deal.

Having bought numerous cars over the years, I can confidently say that Critz boasts the finest team committed to prioritizing customer satisfaction. They truly deserve an A+ rating for their exemplary service and customer-first approach.

Jerry Mleko

I’m not a review person but I wanted to take a minute and tell about my experience at Critz GMC in Savannah. This was a very smooth process from beginning to end. I’d also like to give 5 stars to my sales person, Frank King. Frank went over and beyond to find me the truck I wanted, traded another dealership for it and had it ready for me in 2 days. He didn’t pressure me to another truck in inventory, he rolled up his sleeves and went to work. Paul in finance was great too. The whole process I was waiting and ready for the sales tactics, that never came. They delivered as promised, no pressure, no upsell, a deal done and a handshake.
I left this place feeling like I just left a dealership that was family owned and run. It wasn’t like any experience I’ve had before, definitely not like the high volume dealers that treat you like a number, these guys appreciate your business.

Critz

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