2023 Buick Encore GX Select

I recently had the pleasure of visiting Don Franklin for some maintenance on my vehicle, and I must say, I was thoroughly impressed with the level of service I received. From the moment I stepped through the doors, I was greeted warmly by a staff member, Marc Anderson, who immediately made me feel valued and appreciated as a customer. The professionalism and expertise demonstrated by the service team were truly commendable. They took the time to listen to my concerns and carefully explained the maintenance process, ensuring that I was kept informed every step of the way. Their attention to detail and dedication to providing top-notch service were evident in every interaction. Furthermore, the facilities at Don Franklin were clean, comfortable, and well-maintained, creating a welcoming environment for customers like myself. I also appreciated the efficient turnaround time for the service, allowing me to get back on the road in no time. Overall, my experience at Don Franklin exceeded my expectations in every way. The staff's commitment to customer satisfaction and their passion for their work truly sets this dealership apart. I would highly recommend this dealership[ to anyone in need of automotive service or looking to purchase a new vehicle. Keep up the fantastic work!

Justin Tilley is the best! He always is on top of things and has me in and out in minutes! Great service great people! Oh and if you need a new car come see me here at Don Franklin Chevy!

Called from out of state, spoke with Tracy about a car. Very helpful and responsive. Gave me what I needed and a great deal. Did not try to oversell-he was honest. Drove 400 miles and had things ready. In and out with car in less than 2 hours. Thanks!