Don Franklin Chevrolet Buick Gmc

Michael R. Grigsby

I recently had the pleasure of visiting Don Franklin for some maintenance on my vehicle, and I must say, I was thoroughly impressed with the level of service I received. From the moment I stepped through the doors, I was greeted warmly by a staff member, Marc Anderson, who immediately made me feel valued and appreciated as a customer.

The professionalism and expertise demonstrated by the service team were truly commendable. They took the time to listen to my concerns and carefully explained the maintenance process, ensuring that I was kept informed every step of the way. Their attention to detail and dedication to providing top-notch service were evident in every interaction.

Furthermore, the facilities at Don Franklin were clean, comfortable, and well-maintained, creating a welcoming environment for customers like myself. I also appreciated the efficient turnaround time for the service, allowing me to get back on the road in no time.

Overall, my experience at Don Franklin exceeded my expectations in every way. The staff's commitment to customer satisfaction and their passion for their work truly sets this dealership apart. I would highly recommend this dealership[ to anyone in need of automotive service or looking to purchase a new vehicle. Keep up the fantastic work!

Jon Wagers

Justin Tilley is the best! He always is on top of things and has me in and out in minutes! Great service great people! Oh and if you need a new car come see me here at Don Franklin Chevy!

Brad C

Called from out of state, spoke with Tracy about a car.  Very helpful and responsive.  Gave me what I needed and a great deal.  Did not try to oversell-he was honest.  Drove 400 miles and had things ready.  In and out with car in less than 2 hours.  Thanks!

Tammy Turner

Joey Robinson was our sale agent and did an amazing job working with us for about 3 hours on deciding the best truck choice for us. After us deciding what truck we wanted he worked to get us the best deal and explained the process perfectly along the way. Was completely satisfied with Joey and the entire Somerset Don Franklin family look forward to doing more deals with Joey in the  future!! Highly recommend Joey Robinson at Somerset Don Franklin for all your vehicle needs!!!

Cynthia TAYLOR

I met Brandon at the Vet for Vettes event last year. We had a great conversation and when I was looking for a car and saw that Don Franklin had it, I reached out to him. I drove over 50 miles to see the car and Hunter (his brother) helped me in Brandon's absence. The process from the test drive to signing the paperwork was effortless and it was a true joy working with everyone involved. I was treated with the utmost respect and kindness. I look forward to future purchases with Don Franklin and will not hesitate to recommend their dealership to all my friends and family. It was not the normal "Oh that was painful" event. Hopes this helps anyone taking the time to research reviews. I know I count on honest feedback when I am making a decision and especially something as important as purchasing a car!

Don Franklin Chevrolet Buick Gmc

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