2017 Nissan Rogue S AWD

I walked in not intending to get a car. It had been a whim that I scheduled a test drive with one of their cars. I had no hopes of getting what I wanted for a manageable price. I came in with my mom and left with the car of my dreams and a great deal thanks to my mom and my sales guys Matt Fried!! He was extremely understanding, flexible and patient with me and my mom as we browsed around. He found me a car better than the one I had come for and was extremely open and honest with us the whole process. Chris was just as open and honest with us and was able to work some magic to help me afford a first time car owner package that he had on his own car. People around us offer us water continuously and over the experience at West Hills Honda was fantastic.

I don't have alot of experience buying cars, but I've had a handful and the process can be exciting or can leave you traumatized, that I can tell you. For instance a nightmare past experience; when it's your 22nd b-day and you already paid $1,000 cash and the dealership is suppose to deliver your new car to you when you get off work and your so excited till they don't show up and you call them to find out they weren't able to finance it and will mail you a check for refund. So if I don't have the cash in hand I don't buy a car after that. Until my Honda civic started acting up a couple months ago and we decided it was time to think about getting something new. I was browsing but not certain on anything. I had a couple dealerships reach out from that, Matt being one of the contacts. He wasn't pushy and I could tell pretty instant that he actually cared more about me as the customer then thinking of me as a dollar sign. I wasn't sure when we would have the money for a down payment, but we kept texting for a cpl weeks. He sent me the website link and I'd tell him which cars I liked. He often checked up with me, to reassure me, that we were still on the same page. We finally were able to set up a day to meet, and my husband, daughter and I went out there. I'm so happy we did, it's literally changed the course of our lives for the better and I can picture his smile as he handed me the keys still. He was genuinely happy for us and let me just say Both Matt and Chris bent over backwards for us, getting us the best rates with the lowest down and I'm now driving the nicest, newest car with a lasting amazing experience to replace that travesty I once had. Thank you Matt and Chris, you guys made the Christmas card list for next year and I didn't even have a list till now.

I have purchased both my vehicles at west hills and have had a great experience both times. They were willing to work with me and work with my budget and still give me the car I really wanted. I will definitely purchase all my vehicles from them. Landon was very helpful and understanding and patient. I didn’t think it would be possible to get the car I wanted but the guys made it happen for me.