2023 Buick Envision Essence AWD

I cannot speak highly enough of the outstanding service I received at Gerald Subaru of North Aurora, specifically from Mike and Kayla in the service department. From the moment myself or my partner walks-in, their professionalism and dedication to ensuring customer satisfaction is always evident. Each time Mike and Kayla go above and beyond to address all of my concerns and provided clear explanations every step of the way. Their attention to detail and genuine care for their customers truly sets them apart. They made the entire process smooth and stress-free, which is greatly appreciated. Not only do they handle our vehicles with the utmost care, but they also take the time to answer all of my questions and provide valuable recommendations for future maintenance. Their expertise and friendly demeanor made me feel confident that my vehicle was in the best hands possible. They have earned my trust and loyalty, and I will not hesitate to recommend them to friends and family in need of exceptional automotive service.

Overall best new car buying experience I have ever had. Peter Murray, Peter Forberg, and Nicole made sure that I had the best overall customer experience. My wife and I came in to purchase a new vehicle with our 1.5 year old son. Not only did they go above and beyond to make us happy, they were so kind to our son. I would highly recommend buying your next car from them!

Great experience!! From the ease and accommodation of getting an appointment, to the convenience and comfort of the waiting room, but especially for the professionalism, courtesy, attention to detail by each and every person that I encountered. Those who completed the work and Michael, who kept me informed of the progress, and discussed all of the findings did an outstanding job. I came away with a complete understanding of what was done as well as what recommendations were needed and the priority in which they should be addressed. Thank you to all who made this a very positive and pleasant experience!