2016 Mercedes-Benz S-Class S550 4MATIC

Tim and the Richmond BMW team was great to work with, they made sure it was an easy process for me to purchase my BMW. From paperwork to getting the delivery of my vehicle all the way in Ohio was handled professionally. Highly recommend their dealership if you’re in market for your new Ultimate driving machine.

Jenna Butler went way above and beyond, she is a blessing I highly recommend if anyone is looking to purchase or sell there vehicle to request her. She's very friendly, helpful and welcoming. And thank you again Jenna I can't express the gratitude and appreciation I have for you. Richmond BMW is lucky to have you , the whole experience was excellent.

If you’re buying a car from this location or if you see a car that you like at their Broad street location. I highly recommend that you have Jenna as your sales person. She is thoughtful, very thorough (she will look at every detail of a car inside and outside and will point out even the smallest imperfections and make sure they are resolved if you want the vehicle), she will go to the broad st location and sell you the car there (you have to specifically ask for this because their sister store doesn’t like to allow the midlothian store to sell their cars). She will make all calls and setup everything. Super friendly and an overall good person. I usually dislike dealing with sales people but not her. She made my experience great even though the broad st location delivered my car days later than expected. She was on them. 5 stars is because of Jenna