2009 MINI Cooper -

1000 miles from home and needed an oil change. Called Love GMC and was able to make an appointment for the next day. It took longer than an hour, but they rotated my tires and fixed a recall. Cost was less than quoted, too!

Bought quite a few vehicles. The best buying experience I have ever had at a dealership. Highly recommend. Top notch and will be buying my next vehicle from them.

It Is When Things Go Wrong That Determines The True Culture Of A Business. With the rapid advancement in technology, several industries, to include the automotive industry, kinda struggle to keep up with the time and resources necessary to remedy a failure. At the same time, it is a part of business and it has to be a consideration when it comes to customer satisfaction. In regards to my very challenging electronic issues with a vehicle purchased from Love GMC, I am so grateful to Marion Isom, General Manager of Love GMC, for stepping up and assuming a highly proactive approach to the situation. As I done my research, I quickly realized that he went far above and beyond what is reasonably expected in a situation like this. I now realize that due to this rapid advancement of technology, many industries, to include the automotive industry, has been forced to adjust businesses practices from what I have become accustomed to( yes, I am older). Nevertheless, Marion took me under his wing and took care of me. My vehicle now runs perfectly. I know he went far above and beyond what he had to and, again, I am forever grateful for that. So, I must commend his leadership, which makes me extremely confident that he is taking this organization in the right direction. I trust that he will be a true asset to both the company, and most importantly, the customers alike.