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399 Entrada Drive Novato, CA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.5

(27 reviews)

Most recent consumer reviews

5.0

from Brittany Wilson, a year ago

I was referred to Olaf by a friend who had bought two cars from him and he came very highly recommended and my experience with him reflected that. Olaf does not fit the trope of a used car salesman.. he’s incredibly genuine and informative. Not only was he just earnestly helpful but he also did me a massive favor. The car I intended to buy was sold over the weekend while I was out of town and by chance he had just gotten in the same model with less miles and in slightly better (it’s almost near perfect) condition. He honored the price he was going to sell the other one to me for so I’m incredibly grateful and very happy with my gorgeous 2013 BMW X3. Having no knowledge of buying a used car, he walked me through everything and it was a totally easy and seamless process. He also accepted a check which was very helpful. Thank you Olaf! Will send anyone looking to buy a used car in your direction.

5.0

from L B, a year ago

I had the BEST experience at Active Auto Sales! I set up an appointment thru text with Charlie. He was incredibly honest and straight-forward, and made the entire process of buying a car incredibly easy. He answered our questions, we test drove the car, and he let us pay a $500 deposit to hold the car for 48 hours because the bank had closed, so I couldn't get the cash. He accepted a check the next day, which was also super helpful. The entire process from answering questions to completing the paperwork/payment was maybe an hour total. I got a great car for an incredibly reasonable price -- a 2012 Honda Accord with 80K miles for less than $15K before taxes and fees (this was after the salesperson at AutoNation Toyota in Hayward said I would never find what I was looking for unless I was willing to pay in the $20Ks). Thank you, Charlie!

5.0

from Claire Becker, a year ago

I have purchased 3 very different cars from Active Auto Sales (Saab, Mini Cooper, and BMW) and had a great buying experience every time and kept each car for many years. Olaf is very knowledgeable and able to guide you through the car buying process, based on what you are looking for. I have also recommended them to numerous friends/family members and every person has been very satisfied with their experience.

5.0

from Jason DeForest, 2 years ago

Active Auto is a great little hidden gem used car lot! I purchased a used Mini from Olaf a few months back, and the experience couldn't have been better. Great cars, fair prices, easy financing, and the people couldn't be nicer! I have never had some form of buyer's remorse any time I have purchased a vehicle, but not this time. I was treated well, and got the car I wanted at the rate and term I wantes.They have a great selection of European cars,and every car on the lot is priced fairly, and not a POC. Give Olaf and Active Auto a visit!

5.0

from Wise Owl, a year ago

Search No more with decisions decisions for a like new used car on your wish list. The Inventory is fantastic. Efficient service. Great prices, low mileage and Fuel efficient slowing down your gas prices. Simple stop and browse or call. I’m grateful for my Ford C max Hybrid. I took the long way home beaming from ear to ear. Save your precious time for other life adventures.